1407 Abbot Kinney Blvd
Venice, CA
(310) 396-7334
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Abbot's Pizza
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July 22, 2007
Good Pizza, long waits and bad customer service
I would have given Abbot’s PIzza 4/5, but I’ve given them more than a few chances to make up for some really unprofessional and bad customer service experiences. I won’t eat there anymore if I have the choice. Maybe my few bad experiences are mine alone, I don’t know but they’ve ruined it for me.
That being said, the pizza itself is quite good once you get it, and if the order is right. Picking up slices should be safe too since they only reheat them and don’t have a chance to ruin the toppings or lose your orders.
Dishes I tried:
Pizza Slice
Some good combinations of toppings and a nice crust.
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wabbie
11/08/2007We used to be one of their regular customers. Their pizza is good. Their customer service is the worst. It’s just been getting worse and worse and worse. We gave them so many chances. I haven’t been back because of that.
They haven’t been consistent with the quality of their pizzas either. I would say 1 out of 4 pizzas ordered are not good. We had a few soggy ones in the middle, a few pizzas arrived dried out, many times there were missing toppings ordered or toppings added which were not ordered. The pizza a lot of times came very late, so very cold. Once it took the pizza almost 2 hours and 45 minutes to arrive. And they couldn’t care less. I think that was the last straw.