Awful service. I can’t believe how rude the girl was. I placed an order for pick up and went to get it. It was sitting on the bar for over 10 minutes until someone came over. The woman saw me standing there the whole time I was there.

My family and I had a nice dinner at Bombay City. We found the food to be well prepared and authentic Indian. The waiter and the manager were friendly and helpful. We will definitely be back and have recommended the restaurant to a number of friends.

By far the best Indian food in Lake County…it may be only 1 of 2. Indian food is not frequent or the normal in northern Illinois but, this restaurant offers a nice variety. Spiced nicely and offers great buffet choices to those that have never tried Indian food before. Good.

My follow-up review for this restaurant. Read my previous review for this restaurant here
leave them alone, they are doing great job, give up your personal issue.

go to the east, go to the west, bombay city is the best of the best!!!!

Horrible food. This place is an insult to indian food. Worst service. I have been to many Indian places around, by far this place is the worst. Quality of food is not good. They mix a lot of baking soda in their buffet food so it tends to fill you up quick. I visited this place with a group of 13 people and 7 of us had upset stomach and aches after our lunch bufet here. Will never go back to this place.

Their lamb saag is to die for. It is exceptional food and the family that own and run it are wonderful.

We had their chicken garlic, chicken tikka masala, jeera rice and nan. Everything was hot and tasty. My wife needs special consideration when eating out and they conformed to her every wish and need. Can’t wait to go back and try some more. Portion sizes were adequate for normal appetites. We went on a weekday evening and were uncrowded. This little gem is worth a try!

The worst experience I ever had in my life with customer service. My wife and I visited this restaurant hoping to enjoy a Friday evening. No one even bothered to greet us we found ourselves standing there for some 10 minutes with no response. Another American couple also entered the same time and they also waited. We were shocked when the owner yelled from inside the kitchen, looking snappy, upset over someting happening in the kitchen that he could not handle and asked us to leave. I never encountered such behaviour from any customer service personel before.
I heard some bad comments from my friends about the service, but we still visited this restaurent for the first time as we happened to be in the neighbourhood. I could not believe what I experienced. Worst service, worst experience, restaurant doesnot even make to the rating scale. Do not recommend to any one. I donot understand why they even run a restaurant with such attitude. People like these spoil the good reputation of other Indians.

My follow-up review for this restaurant. Read my previous review for this restaurant here

I found the ambience of the restaurant very nice and calm. The staff and waiters were very considerate and attentive as well – not too in your face and not too hard to get a hold of. It was a bit pricey, but that seems to be the norm in north chicago…maybe?