I want to thank them for sending a $15 gift card, but it’s too bad that the employess messed up the marketer’s efforts to win us over as customers.
We showed up on time for our reservation. We rode our BMW motorcycle there, and walked in neatly dressed in golf shirts and slacks, carrying our jacket and helmet. We got seated next to the kitchen, under the AC vent that had that area as cold as a meat locker. My girlfriend saw that there were empty booths nearby and we asked to be moved. The service was barely adequate, indifferent at best. When she brought the bread, she just set everything down with a bit of clatter and didn’t say a word, then later, after we fininshed eating, she repeatedly walked by us and our empty plates before finally stopping to offer dessert or the check. The restaurant was mostly empty by then and we were very ready to leave.
The food was OK. My hazelnut-ecrusted halibut was properly cooked and accompanied by rice pilaf and a couple of stalks of just-done broccoli. She felt her hamburger wasn’t as good as McMenamins. I thought $5.50 for a 12oz bottle of Fat Tire ale was ridiculous. I might not mind being gouged like that if I had received better service.
All in all, we still had a good time dining together. I don’t have a high sense of entitlement, so I can go with the flow and still enjoy my blessings, but they’ll have to send me another gift card to get me in their restaurant again. At regular price, I would have felt ripped off.