1720 E Algonquin Rd ( )
Algonquin, IL 60102
1720 E Algonquin Rd ( )
Algonquin, IL 60102
August 3, 20141.0
I will start by saying that I was a waitress throughout college and thus am a very tolerant customer. I rarely send food back, I tip well, and I don’t blame the server if my steak comes out over cooked. Things have to be pretty bad to get me to complain.
We ordered food-to-go here. I ordered the Greek salad and the chicken and rice soup. My fiance ordered the gyro chicken platter. The soup had a crusty film over it, like it had been sitting out for hours. The crackers that came with it were so disgustingly stale that I can only imagine how many years they had been sitting there. The only thing remotely edible was the salad, but they failed to include any dressing. The chicken gyro was a complete joke. As others have said, the clearly have no idea what a gyro is supposed to look. It also comes with a honey mustard sauce, which is strange and not explained on the menu-we were expecting tzatziki sauce. Ours, inexplicably, came with mayonnaise. The pita was so stale that it broke apart before anything was put on it. The “chicken” looked like the jerky treats that I give to my dog. I have never seen meat that old and dried out. My fiance took a leap of faith and tried a bite. He gagged. I called the restaurant to explain the situation and asked if I could return the food for a refund (it certainly was not cheap-the above ran me almost $30). The male owner began to yell at me, told me that their food is always delicious, used a string of profanities and hung up on me. Living around the corner, I decided to visit so that I could show them the condition of the food. I was met by both the male and female owner, who, before I even got a word out of my mouth, were in my face, screaming about the quality of their food. The female owner was two inches from my face and the male owner was aggressively sticking his finger in my face and sizing me up, to the point that I felt extremely threatened.
The female owner then informed me, in a tone of voice that I had previously only heard on an episode of Jersey Shore, that I have no taste because everyone else loved the food that day. There was a moment of silence as I scanned the completely empty dining room and suggested that I may have been the sole customer in many days. I politely told her that I was returning the food so that they could see how stale and old the food was, and that I no longer wished to eat their food because it wasn’t exactly up to health code. The male owner made multiple remarks about my intelligence because I “didn’t even know what I ordered” as I did not assume that a gyro would come with honey mustard sauce. Fair enough. That doesn’t change the fact that you gave us mayonnaise. Finally, after profanities, name calling, threats and intimidating behavior from their end, they threatened to call the police because “no one comes in and insults their food” and that someone needs to teach me to be a customer. I smiled and agreed that yes, they should call the police, because they may be interested in the threatening treatment I was receiving. Oddly, they didn’t call. They did, however, call me multiple names as I was walking out.
I have never been spoken to like that in my life, let alone from someone in a customer service roll. I will be filing complaints with both the Health Department and the BBB tomorrow. Absolutely unacceptable. How is this place still in business?
Dried out, leathery meat on a stale pita with no toppings and some sort of disgusting honey mustard sauce. The meat looked like jerky.
June 4, 20134.0
Chubby’s, in the NW burbs of Chicago, is a ‘mom and pop’ style burger/dog/Greek fast food place. They serve above average quality, cooked to order foods. It’s always amazing to me that independents can survive these days, but at noon, at least, this place is fairly busy, and like most suburban eateries, is surrounded by the big chains.
I went with a plain cheeseburger, at $3.99 for what looks like a third pound patty, built to resemble hand-formed, but my guess it’s a machined patty. While the flavor was OK, with some smoke flavor enhancer added, the texture, a relatively fine grind, was not to my personal taste.
The soft bakery roll, dusted with cornmeal, was amble enough to stand up to whatever one would choose to layer between it.
Will I go back? Yep. I’d like to try some other items on the menu.
April 12, 20124.0
Hubby had the patty melt; I had the Ribe-eye sandwich. Fries were wonderful, and I’ve had a craving for the Rib-eye sandwich ever since! It’s only been 5 days, but I’m picking up carry out there for dinner tonight! Try this place!! (Hubby wants another patty melt!)
These dishes from the Chubby's menu are contributed by Menuism users directly, as part of a restaurant review, or as part of an image upload.