Ciao's Pizza & Pasta

  4.2 rating over 1 review
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270 University Plz
Newark, DE 19702-1550

Cuisine: Italian, Lunch, Sandwiches

Ciao's Pizza & Pasta is a Italian, Lunch, and Sandwiches restaurant where most Menuism users came for a meal on the go, paid less than $10, and tipped less than 15%.

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Overall
80%
Food
75%
Service
50%
Pros
"Their customer service sucks. Food is third class quality and what we ordered was burnt . When we stated eating Stromboli it tasted funny. It was burnt frim bottom allMost 75%. we took it back and they refuse to replace it. This is last time we ordered f"
"Food is good & quality of the dishes was a plus. "
Ciao's Pizza & Pasta 2.0
 

Worst Customer Service in Delaware

Ciao Pizza definitely has good food, the problem is, it’s hard to recommend doing business with them. They’re customer service is absolutely horrible. Arrogance is the first thing that comes to mind when trying to describe the employees and management of this establishment. They regularly change their schedules to suit them outside of their published information, their delivery persons are rude and order takers difficult to deal with. I try to keep giving this establishment chances, and while the food is quite good, the level of aggravation trying to obtain it is truly not worth the effort. These are examples of situations I have encountered:

1- Call during normal delivery hours and told they were not delivering (this happens quite often, not just once or twice)

2- Half hour to closing being told on a walk-in “We’re not making any more food you can only get what you see on the counter” (this is usually old Pizza and pastries they didn’t sell that day)

3- Delivery people demanding the amount of tip they want even after showing up almost an hour late.

4- Wrong order delivered and refusal to return with correct order.

There are other examples of rudeness and poor customer service but these are my top 4. It is really ashame because to their credit the food is quite good.

Pizza

Their Pizza is very good as well as other dishes.

    While Italian cuisine involves many meats, cheeses, seafood, and vegetables, most of us associate Italian cuisine first and foremost with pasta. Pasta comes in many shapes and sizes, and each shape... read more

Tags
Italian Dinner Lunch
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Ciao's Pizza & Pasta  Restaurant Reviews

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  • 03/26/2013 - A diner from Chalfont, PA tried it and liked it.
  • 05/09/2013 - A diner from West Chester, PA tried it.
  • 08/08/2013 - A diner from Brooklyn, NY tried it.
  • 10/26/2013 - A diner from Takoma Park, MD tried it, liked it, and rated it 3 stars. They liked the food, didn't like the service, and didn't like the ambiance.
    Pros: 'Food is good & quality of the dishes was a plus. '
  • 12/06/2013 - A diner from Bear, DE tried it.
  • 01/11/2014 - A diner from San Francisco, CA tried it, didn't like it, and rated it 1 star. They didn't like the food, didn't like the service, and didn't like the ambiance.
    Pros: 'Their customer service sucks. Food is third class quality and what we ordered was burnt . When we stated eating Stromboli it tasted funny. It was burnt frim bottom allMost 75%. we took it back and they refuse to replace it. This is last time we ordered f'
  • 04/11/2014 - A diner from San Francisco, CA tried it.
  • 07/15/2014 - A diner from San Francisco, CA tried it.
  • 08/30/2014 - A diner from New York, NY tried it and liked it. They liked the food and liked the service.
  • 05/08/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
Ciao's Pizza & Pasta is located near the cities of Radnor Township, Brookside, and Windy Hills.
People found this by searching for: Ciao Pizza Newark De, Ciao Pizza Newark, Caio Pizza Newark Delaware, Chows Pizza Delaware, Choas Pizza Newark, Ciao Pizza Delaware, Ciao's Pizza Newark De, Ciao Christiana Delaware, and Ciao's Pizza And Pasta.