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January 5, 20131.0
My family recently booked Costa’s for a repass. Before we fully walked through the door, an employee in a tuxedo shirt abruptly stopped us and barked that they, “have three parties going on, which are you here for?” He gave us an attitude from that moment on. Of course, no one forced Costa’s to overbook their restaurant, and we would have gladly taken our money elsewhere had we known they would book three different events at once!
The crabby employee then reluctantly showed us to our area, and treated us as if we were riffraff attempting to finagle our way into an exclusive country club. Apparently, this twit thought he was running the social registry rather than waiting tables in Roselle Park.
As one of our guests held the door open for another guest, the same employee scolded her for leaving the door open. Courtesy is strictly prohibited at Costa’s, I suppose! If that wasn’t bad enough, Costa’s was told well in advance to expect about 50 people for our gathering. However, there were not enough seats for everyone, and several guests (many of whom were from out of state) were forced to leave. I felt terrible for them.
The food was not bad, but they were embarrassingly stingy with the drinks and desserts. We were only given water to drink, and one cold pot of coffee that wasn’t nearly enough to accommodate an entire table. The waiters only gave enough desserts for half of a table to get one. The final straw was when they tried to overcharge us by nine people. We argued, and in the end they overcharged us for six invisible people. Never again will we go back to Costa’s, and we will be telling many others to steer clear of it as well.
June 8, 20121.0
We had a horrible experience. At first the owners were nice and we booked our party there. A week before the party we discovered (only by a chance) that there will be additional party in the same room. They moved out party to the back and dark area of the room and we can’t bring music because the other party will have DJ. Basically they double booked the same room for two different parties and they have control over the music. They wouldn’t give the deposit back and threatened us with law suit. When I asked the manager why put two big parties at the same time in the same room he said “you really think the whole space will be yours”? Yes I do! And I expect not to hear another party or their DJ. Don’t trust them, they will milk you and you will never know what to expect. Looks like this is the only way they making their profit.
We had one day to find a different (and normal) place and to notify many people that we shifted the party location, not to mention this cost us a lot of money and time.
January 20, 20105.0
Had my Mom’s funeral luncheon here. Did it all long distance. Nick and the rest of the staff went out of their way to accomodate us on short notice. The food was great and they could not have been nicer.
September 3, 20095.0
This place has great food! The portions are big as well. The only downside I noticed is that the food buffet-style is not as good verses sitting down & ordering. It was like night & day. I definitely recommend this place — 5 stars — for a great meal…but remember, as a sit down!
Also, they are renovating the larger room right now — for large parties. Their restaurant is actually small & cozy and right next door to their pizza place which is seperate from their restaurant. A bit weird – but that’s how it works!
These dishes from the Costa's Ristorante menu are contributed by Menuism users directly, as part of a restaurant review, or as part of an image upload.