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Tivoli Ristorante & Caff
956 S Neltnor Blvd West Chicago, IL (630) 957-6500 reserve online| Website: | http://www.tivoli-ristorante.com |
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Tivoli Ristorante & Caff is a Italian and Casual dining restaurant where most Menuism users came for a family meal and tipped more than 18%.
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From the Restaurant
Discover authentic Italian favorites by Executive Chef and Partner Matt Fanella. Matt brings his families legendary Dileo's restaurant of Chicago to West Chicago. Tivoli strives in being the best and serving the freshest and finest ingredients. Zuppa Toscana, Veal Marsala, Chicken Piccata, and Fusilli Carbonara are only 4 of the great 40 plus dishes on Tivoli's menu. Immerse yourself in an old world ambiance that is as vibrant as its culture. Conveniently located in the Tower Station Shopping Center(West Chicago), on Rt. 59, one mile south of North Avenue. Reservations are highly recommended as locals and visitors alike are flocking to this amazing dining venue.
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Reviews
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Worst Experience Ever
My family and I had been planning an night out for New Year’s Eve. We initially said there would only be 7 people but had to change it to 8 to include another friend. When we arrived, they hurridly threw two tables together in a nearby corner even though we had made reservations. While we waited 5 minutes for another chair the rest of us sat down and looked at the menu in the extremely dim lighting. After ordering I realized I was the only one without an appetizer plate. I requested one and promptly got one about 7 minutes later, only it was half the size of everybody elses. After finishing our drinks and requesting more we swiftly were brought our drinks only AFTER our appetizers were brought out. One particular member of our party did not recieve his WATER that he requested so he asked politely again. Not recieving the water he asked for, the waiter took his order and left to place it in. We sat and waited for our party member to recieve his WATER. After asking FIVE people for water, a young teen was sent out with a pitcher of ICE and some water to refill our glasses. The only person who wanted water STILL did not recieve water at this point. After the lights brightend to an extent where they hurt our and and then suddenly dimmed to an extent where we could barely see if not for the two candles, we were starting to get irritated. We stopped another waiter to ask for water again and asked if they could turn the lights up so we wouldn’t have to strain our eyes. He said if we were not happen then we should LEAVE. The head of our party ASKED if they wanted us to LEAVE. The HOST said yes. We started to get up, and as we were getting up another member of our group let them know that they were being ingorant of the fact that we were leaving because of them and that they were the ones at fault for the poor service. At this point in time, the host called the woman who told him this a B**CH. No punches were thrown but when they “threatened” to call the police we said that we would GLADLY wait. We walked the two steps over to the “coat room” and waited 10 minutes to retrieve one coat and the only reason we got it that fast was because the owner of the coat went in and got it. I will never go back there again and I DO NOT RECCOMEND IT. If you feel like spending $100 on a meal and being treated like you must be grateful to eat it there be my guest. I feel like I was cheated out on a memorable New Years Eve, all because one restrauant could not turn up the lights and get ONE GLASS OF WATER.
- I came here for
- a family meal
- My meal cost
- no comment
- I tipped
- more than 18%
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