Express Wok

  1.0 rating over 1 review
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12450 Bissonnet St Ste 120
Houston, TX 77099-1392

Neighborhoods: Alief
Cuisine: Chinese, Asian, Fast Food

Offer Available!
Overall
95%
Food
94%
Service
89%
Ambiance
88%
Pros
"It always the same, good food served by good people."
"Good food!"
"yummmyyy"
"Everything"
"Comin dine on a bytch"
"This the best Chinese food ever idk why these dumb fucks complaining"
"Good service friendly"
"The food "
"great food good prices"
"Benn eating here for fifteen years. .Loce it! !!"
"Nice clean atmosphere., Surprisingly for location the restaurant is clean and don't smell when u walk in and the food is good"
Cons
"Maybe ambiance."
"Nothing"
"Cold inside"
"My stomach wasn't bigger so I can eat more.."
"If u walk in and place ur order it may take a while u do best to call in ur order if u push for time"
Comments
"You gotta experience it yourself."
"None"
"That's Wat da biness iz.."
"Good food"
grndz3r0 photo

grndz3r0

 Houston, TX
Express Wok 1.0
 

WORST SERVICE EVER!

WORST SERVICE EVER!

Found Express Wok located at 12450 Bissonnet St suite 120 Houston, TX online. I immediately noticed it has amazing reviews. However I also noticed that it had a couple reviews stating there were long wait times to get your food delivered.

We decided to order our food anyways expecting for it to be a little slow. I placed my order with the gentleman that answered the phone at 6:45pm at 7:45pm I called Express Wok to inquire about my order. The same gentleman answered the phone and explained they were very busy but the driver had already left and was very close.

At 8:00pm I called back, the same gentleman answered the phone. He verified my address and said his driver would be there in five minutes. I instructed him to have his driver contact me on the phone number provided because I felt he may be having difficulty locating my address. At 8:20pm my 9 month pregnant and very hungry wife contacted Express Wok and spoke with the same person again. This time he gave her the number to the driver.

My wife contacted the driver and questioned the status of our order. The driver stated she already dropped off the food and that a person signed the credit card receipt. My wife surprisingly shocked informed her that we had not received our food and that she had delivered to the wrong house.

After hanging up with the driver my wife contacted Express Wok again. This time to let the gentleman who continuously answers the phone and took our order that our food had been delivered to the wrong house. He then told my wife he would send the driver back to the house to retrieve our food. Are you kidding me? Yes please go back to the house and retrieve the half eaten food that is my dinner… Thanks. He then asked us to wait longer so they could try and deliver it again. My wife explained it was getting late and if he could ensure the order could be delivered within the next 20 minutes she would not cancel the order.

Express Wok then told my 9 month pregnant wife to get in the car and drive across town to pick up our order. The same order that was previously ordered at 6:45pm for delivery. Worst service ever! Not only is this guys grasp of the English language terrible but the driver cant even manage to find an address. Instead of trying to correct the problem and take care of a new customer, he instead tells a pregnant woman to come pick up her food.

DO NOT ORDER FROM HERE!!!!!!

H4. General Tso's Chicken

Wouldnt know never got to taste it.

Tags
Chinese Delivery Dinner
Website
Video
Hours
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Express Wok  Restaurant Reviews

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  • 04/28/2013 - A diner from Houston, TX tried it and liked it.
  • 05/12/2013 - A diner from Houston, TX tried it and didn't like it.
  • 05/16/2013 - A diner from Houston, TX tried it and liked it.
  • 07/03/2013 - A diner from Sugar Land, TX tried it and liked it. They liked the food, liked the service, and didn't like the ambiance.
  • 07/16/2013 - A diner from Houston, TX tried it and liked it. They liked the food.
  • 07/23/2013 - A diner tried it, liked it, and rated it 1 star. They liked the food, liked the service, and liked the ambiance.
  • 07/24/2013 - A diner from Houston, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/01/2013 - A diner from Houston, TX tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 09/12/2013 - A diner from Houston, TX tried it and liked it.
  • 09/16/2013 - A diner from Houston, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 10/12/2013 - A diner from Arlington, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Comments: 'Good food'
  • 11/07/2013 - A diner from Houston, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 11/16/2013 - A diner from Houston, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 11/25/2013 - A diner from Spring, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 01/01/2014 - A diner from Houston, TX tried it.
  • 05/01/2014 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Benn eating here for fifteen years. .Loce it! !!'
  • 05/28/2014 - A diner tried it.
  • 06/29/2014 - A diner from San Francisco, CA tried it.
  • 06/30/2014 - A diner tried it.
  • 07/11/2014 - A diner tried it, liked it, and rated it 5 stars. They liked the food, didn't like the service, and didn't like the ambiance.
  • 08/02/2014 - A diner tried it.
  • 08/03/2014 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'The food '
  • 08/03/2014 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Good service friendly'
  • 08/04/2014 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/07/2014 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/16/2014 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'This the best Chinese food ever idk why these dumb fucks complaining'
  • 08/27/2014 - A diner tried it.
  • 09/24/2014 - A diner tried it and liked it. They liked the food.
  • 10/03/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 10/05/2014 - A diner from San Francisco, CA tried it and liked it. They liked the food and liked the service.
  • 10/16/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 10/25/2014 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Comin dine on a bytch'
    Cons: 'Cold inside'
  • 11/20/2014 - A diner from Mountain View, CA tried it and liked it.
  • 11/28/2014 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Everything'
    Cons: 'Nothing'
    Comments: 'None'
  • 12/20/2014 - A diner tried it.
  • 12/24/2014 - A diner tried it.
  • 12/27/2014 - A diner tried it.
  • 12/28/2014 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 01/13/2015 - A diner tried it.
  • 01/24/2015 - A diner tried it and liked it.
  • 02/01/2015 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/05/2015 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/11/2015 - A diner tried it.
  • 03/10/2015 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 03/12/2015 - A diner tried it.
  • 03/19/2015 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and didn't like the ambiance.
    Pros: 'Good food!'
  • 03/30/2015 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 04/29/2015 - A diner tried it.
  • 05/04/2015 - A diner from San Francisco, CA tried it, didn't like it, and rated it 2 stars. They didn't like the food, didn't like the service, and didn't like the ambiance.
  • 05/21/2015 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'It always the same, good food served by good people.'
    Cons: 'Maybe ambiance.'
    Comments: 'You gotta experience it yourself.'
  • 05/29/2015 - A diner tried it.
  • 06/03/2015 - A diner tried it and liked it.
  • 06/04/2015 - A diner tried it, liked it, and rated it 1 star. They didn't like the food, liked the service, and liked the ambiance.
  • 06/13/2015 - A diner tried it and liked it.
  • 06/14/2015 - A diner tried it.
  • 07/02/2015 - A diner from Houston, TX tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 07/10/2015 - A diner from Los Angeles, CA tried it.
  • 07/16/2015 - A diner from Houston, TX tried it.
  • 07/18/2015 - A diner from Houston, TX tried it.
  • 07/24/2015 - A diner from Houston, TX tried it.
  • 07/26/2015 - A diner from Houston, TX tried it, liked it, and rated it 4 stars. They liked the food, didn't like the service, and liked the ambiance.
  • 08/04/2015 - A diner from Houston, TX tried it.
  • 08/09/2015 - A diner tried it.
  • 08/21/2015 - A diner from Houston, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/23/2015 - A diner from San Jose, CA tried it.
  • 08/27/2015 - A diner from Houston, TX tried it and liked it. They liked the food and liked the service.
  • 08/27/2015 - A diner from Houston, TX tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
Express Wok is located near the cities of Houston Texas, Clutch City, and Olean.
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