Firebirds Wood Fired Grill

  3.0 rating over 1 review
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Patton Creek Shopping Certer, 191 Main Street, Hoover, Al
Birmingham, AL 35244

Cuisine: American, Burgers, Pub Food

Firebirds Wood Fired Grill is a American, Burgers, and Pub Food restaurant where most Menuism users came for a family meal, paid more than $50, and tipped more than 18%.

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Overall
100%
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rs35111

 Mc Calla, AL
Firebirds Wood Fired Grill 1.0
 

Poor management with no customer loyalty

My family and I were celebrating my son’s birthday on 5/2/11. I had given him a birthday card at diiner with $100.00 in cash. We were talking in the parking lot after dinner when my son suddenly realized that he had left his birthday card with the money enclosed on the table. This was less than ten minutes after we left the restaurant. We approached the manager who did not care, never asked our names and was very rude. He tried to blame the theft on his other restaurant guests when the card was found empty in the restaurant trash located in the kitchen He kept asking what he could do, but was not receptive to any suggestions. The manager, Charles Blankenship, never offered an apology or tried to help. Please be careful if you patronize this restaurant as theft is apparently an accepted practice. (The police were called and a report was filed.)

Steak & Potato

food was fine but either the waiter or the busboy took the 100 dollar cash gift off of the table that belonged to our son.

Tags
American Burgers Pub Food
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Firebirds Wood Fired Grill  Restaurant Reviews

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  • 12/21/2013 - A diner from Mc Intosh, AL tried it.
  • 12/29/2013 - A diner from Birmingham, AL tried it.
  • 03/10/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 07/19/2014 - A diner from San Francisco, CA tried it and liked it. They liked the food, liked the service, and liked the ambiance.
  • 09/29/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They didn't like the food, liked the service, and liked the ambiance.
  • 12/05/2014 - A diner from San Francisco, CA tried it and liked it.
  • 02/10/2015 - A diner from New York, NY tried it.
  • 02/21/2015 - A diner from San Francisco, CA tried it.
  • 03/21/2015 - A diner from San Francisco, CA tried it.
  • 05/10/2015 - A diner from New York, NY tried it and liked it.
Firebirds Wood Fired Grill is located near the cities of Mountain Brook.
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