3.0 rating over 1 review
Call 287 Weaverville Rd
Asheville, NC 28804

Cuisine: Southwestern, Sandwiches, Catering

Fireplace Restaurant is a Southwestern, Sandwiches, and Catering restaurant where most Menuism users came for a romantic date.

Offer Available!
Overall
100%
Food
100%
Service
95%
Ambiance
95%
Pros
"Great food"
"Very good food "
ghostflite photo

ghostflite

 Asheville, NC
Fireplace Restaurant 1.0
 

Last time I'll ever go here!

Tonight my wife and I had “date night,” and decided to go to the Fireplace Restaurant on Weaverville Hwy. We have been regulars there for years. A month or so back we saw a Groupon deal online. Because we go there regularly and thought it looked like a good deal, we purchased three of them. We used the first one several weeks ago without a problem. Since then, there was another Groupon that came out for the Fireplace that had the stipulation- “cannot be used for all you can eat crablegs.” That’s fine, it was in the fine print. But the original one, the one we bought three of, had no such stipulation. Tonight the manager there, Pat, refused to honor the Groupon we had purchased. She tried to say “Does it say that it can be used for AYCE crablegs?” I said no, it does’t say that you can, but neither does it say that you can’t. It does say that it can’t be used for alcohol, and that’s fine we weren’t trying to do that. The manager Pat was very rude, and ASKED US TO LEAVE! I have NEVER been treated so poorly by any resaurant in Asheville. Needless to say we will never go back. I think it is terrible business to sell a Groupon offer, and then place limits on it AFTER the sale. We will be talking to Groupon and getting our money back. What Pat did for The Fireplace tonight, was instead of honoring what they sold, she choose to make an enemy of a once loyal regular customer. Not very good customer relations. There are a lot of great establishments in Asheville that honor their word. Choose of of them for your outing; THIS IS NOT ONE OF THEM!

Tags
Good For Kids Southwestern Sandwiches
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Fireplace Restaurant  Restaurant Reviews

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  • 05/06/2013 - A diner tried it.
  • 08/15/2013 - A diner from Ellenboro, NC tried it and liked it.
  • 09/08/2013 - A diner from Knoxville, TN tried it and liked it.
  • 09/20/2013 - A diner from Weaverville, NC tried it and liked it.
  • 10/07/2013 - A diner tried it and liked it. They liked the food, liked the service, and liked the ambiance.
  • 02/08/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 04/23/2014 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Very good food '
  • 06/09/2014 - A diner from San Francisco, CA tried it and liked it. They liked the food, liked the service, and liked the ambiance.
  • 09/06/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 09/11/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 10/09/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 11/24/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 12/12/2014 - A diner from San Francisco, CA tried it and liked it.
  • 12/17/2014 - A diner from Mountain View, CA tried it and liked it.
  • 12/20/2014 - A diner from Saint Petersburg, FL tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 01/08/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Great food'
  • 01/30/2015 - A diner from San Francisco, CA tried it.
  • 02/08/2015 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/14/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 03/06/2015 - A diner from San Francisco, CA tried it and liked it. They liked the food, liked the service, and liked the ambiance.
  • 03/12/2015 - A diner tried it and liked it.
  • 03/14/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 03/16/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, didn't like the service, and liked the ambiance.
  • 04/05/2015 - A diner from San Francisco, CA tried it.
  • 04/16/2015 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 05/09/2015 - A diner from San Francisco, CA tried it.
  • 05/10/2015 - A diner from San Francisco, CA tried it.
  • 05/28/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
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