Meiji-En may win the record for having, hands down, the worst service I’ve ever experienced. After securing a reservation, our party arrived and our drink orders were taken. We waited upwards of 30 minutes before having to ask for menus. After our orders were taken, we waited for over 2 hours for our food and only then was told that the kitchen needed to make another batch of rice. 30 minutes later, some, though not all of our order was delivered. At no point were we told that items would not be coming, orders were mixed up or combined with other members of our party’s order.
At the end of the evening, the restaurant had offered us nothing but free edamame. When we protested, they begrudgingly gave us a discount, though we had to insist on an itemize bill because most of us had been charged for items we didn’t receive.
The manager told us it’s our own fault that we didn’t get up and leave if we were unhappy.

Food for thought…