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May 16, 20152.0
It’s a sad shame when a local well established pizzeria & delivery establishment expands & sacrifices quality of service to their long term customers. My entire family & my in-laws have patronized your establishment for many years, from before you were known as Pepe’s.
We have been ordering from you at least 2 to 3 times a week for the past 29 years, but within the past month the customer service has declined to the point that I feel as if I can get better service from McDonalds. This is sad, for more than one reason. I am exhausting the choices of quality delivery that we can receive from the Mt. Washington /Medfield area & I really did like your food at one time.
Honestly, my hopes are that someone of stature at Pepe’s reads this & elects to address it aggressively, so as to save this establishment.
For the second time in one week, they delivered the wrong item, even after I told them to “Please” listen carefully & take the order properly. They still did it their way (not mine) & this isn’t Burger King, or I might have gotten something close to what I ordered.
This really isn’t rocket science, Is it?
These dishes from the Pepe's Pizza menu are contributed by Menuism users directly, as part of a restaurant review, or as part of an image upload.