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January 27, 20091.0
My friends & I decided to eat at Pepper’s since we hadn’t tried it since it re-opened. We waited for 15 minutes to find out who our server was. The manager came over & took our drink & appetizer order & told us our waiter would be right over. After finishing one round of drinks & an appetizer our waiter never acknowledged we were even there. We waited 45 minutes total to have our waiter at least say hello & he failed to do so. We told the manager of our disappointment & he did not try to correct it. We had to hunt someone down for our check so we could pay & go eat somewhere else. For such an expensive restaurant you would expect better customer service. I’m highly disappointed and will definitely not be returning & have told my friends not to even try Pepper’s! I know the owner & this reflects poorly on his behalf considering he is an upstanding citizen.
Horrible & cold
These dishes from the Pepper's Burgers & Steaks menu are contributed by Menuism users directly, as part of a restaurant review, or as part of an image upload.