Pepper's Burgers & Steaks

  • 3.0 star rating
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3.0 rating over 1 review

956-631-2082

4620 N 10th St ( )

Mcallen, TX 78504

 
Tags: Steak and Hamburgers
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  • 1 dish entered by diners at Pepper's Burgers & Steaks
  • 1 user wants to eat at Pepper's Burgers & Steaks
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Pepper's Burgers & Steaks

1.0
  • 1.0 star rating
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1 Votes
 

Worst customer service ever!

My friends & I decided to eat at Pepper’s since we hadn’t tried it since it re-opened. We waited for 15 minutes to find out who our server was. The manager came over & took our drink & appetizer order & told us our waiter would be right over. After finishing one round of drinks & an appetizer our waiter never acknowledged we were even there. We waited 45 minutes total to have our waiter at least say hello & he failed to do so. We told the manager of our disappointment & he did not try to correct it. We had to hunt someone down for our check so we could pay & go eat somewhere else. For such an expensive restaurant you would expect better customer service. I’m highly disappointed and will definitely not be returning & have told my friends not to even try Pepper’s! I know the owner & this reflects poorly on his behalf considering he is an upstanding citizen.

Dishes I tried:

Appetizer

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Horrible & cold

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Pepper's Burgers & Steaks is located near the cities of Pharr.
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