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August 5, 20123.0
I’ve lived in Canandaigua for almost 6 years and Pepper’s is one of the better places in town to eat(food wise). We go to Pepper’s because the food is good and creative, but it is some of the worst service I have ever had and I have lived all over the country. Waitresses always appear to be bothered by you, like you’re an inconvenience to them. I have even been there with my 10 year and had to listen to the waitress cuss out their boss while counting out their tips at the end of the night. I would love to say take out is the best way to go with this restaurant, but I worked at an office that tried on several occasions to order lunch and were told they couldn’t get it until after 2pm even if the call at 11am to order in advance. If you want to tolerate bad service or you just don’t care about good service I definitely recommend the food. If service is a priority I would avoid it(which I did for many years).
March 29, 2014
We have been to this establishment many times and the food has always been wonderful it is the staff that makes it awful. They are snobs and not polite at all but since my hubby and I are bubbly we just over look that part due to a great…
December 7, 2011
I had a group of 35 booked in for dinner in August and it could not have gone smoother. The staff was most accommodating and the speed of service was stellar. I've been arranging these group dinners around the Finger Lakes Region for 10…
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