Pinstripes

Our party of about 50 had one server to take all food and drink orders. Our table was overcharged $24. The manager, who printed out the receipt, admitted the mistake (Grant T.) and then refused to issue our table a refund. The server appeared frantic taking and filling order (Mark – not his fault) resulting in delays – one soft drink order took an hour, a side of fries took almost as long. The manager was rude and refused the refund even after it was printed out on computer, and showed an overcharge. The tax on two table’s bills was different. The overhead music was so loud we could not hear each other speak. It was a terrible experience and I will never set foot in this establishment again with their bad customer service and total inconsideration for the customers needs.