I’m done with this place and its horrible service.
The fact that Purple Dot’s open really late makes them popular among the post-clubbing crowd and a destination for a quick bite of mediocre Hong Kong-style diner food. But the management should realize that long, late hours are no substitute for good food quality and decent service, none of which they currently have.
I’ve experienced a number of poor dining experiences at Purple Dot, so the latest should have been no surprise to me. This time around, a busboy dropped a cup of soda on the floor behind us, spraying some members of the party with liquid. Barely an apology registered.
Service speed is consistently poor, always rushing you to order, but post-ordering always slow to refill water, tea, etc. To top it off, we had a waiter accept a $20 bill to get change, only to hand it back and ask us to go to the front counter to get change, saying “I can’t help you”. Our entire table was just staring, stunned.
Given the consistently poor service and food, I’m not coming back. If you care at all about having a reasonable dining experience, you might not want to either.
justin
03/08/2008so harsh – i think you’re supposed to be drunk so you don’t realize the crappiness