Sake Express

  • 4.2 star rating
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4.2 rating over 3 reviews

116 N New Hope Rd ()

Gastonia, NC 28054-4755

(704) 864-4466

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Description: Sake Express is a Japanese, Casual dining, and Asian restaurant where most Menuism users came for a meal on the go, paid less than $10, and tipped less than 15%.
Tags: Japanese, Delivery, Casual dining, Non Smoking Section, Drive Trhu, Asian, Sushi, and Takeout
Stats:
  • 1 dish entered by diners at Sake Express

Reviews for Sake Express

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Sake Express

1.0
  • 1.0 star rating
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1 Votes
 

Horrible customer service

I used to eat there a lot and they were always rude but the food was decently good so I kept going. They know people like the food so they think they treat their customers like crap. I haven’t been back in 2 years…. that’s just how bad the service really is. Their chicken is always dry, the sauce is runny, and their Terriyaki dinners are usually drenched, they use too much.
There’s a Japanese restaurant, KOTOS, that is only a few miles away from them that tastes 10X better! The staff is great and food is awesome. The meat is never dry and the sauce is good and thick.

SAKES – They don’t have a smoking section, so you have to breathe it all in. There were multiple occasions where they were rude especially with call-ahead orders. They act like you’re bothering them. The last (final) time I called it sounded like the same girl as always. I called at 8:40pm and asked to place a pick up order, she asked me if I would be there before 9:00pm (closing). I told her yes, I was 5 minutes way down the street. She would not let it go, she kept on and on insisting that if I wasn’t there it would be a waste, they close at 9pm and I have to be there. OMG! I had just told her I would! So, again I told her I would be there in 5 minutes. Her response was “Fine, what do you want?” Ok, that was rude but unfortunately I had called orders in so many times, I was used to her attitude. I began telling her my order, she starts breathing heavy in the phone and with attitude AGAIN she says “you have to be here by 9pm.” After that I just told her to forget the order, it’s not worth it. She actually yelled at me “Fine!” and hung up on me. I still can’t believe she did that! She was ridiculous!

Dishes I tried:

Hibachi Chicken

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always dry or overcooked, the sauce is runny.

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November 2, 2010

  • 1 star rating
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Very disappointing, will not go back!

Very disappointing!..I steak was very dry...I was observing how they cook my steak and they actually pre-cook their steak! This explain why they could and did not ask me how I would like my steak to be cooked. The fried rice was very…

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February 17, 2010

  • 5 star rating
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sh

Love it very quick and affordable. You get alot of good food at little cost and rewards for eating there.

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Sake Express is located near the cities of Dallas, Lowell, Bessemer City, South Point, and Mc Adenville.
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