Service is great. Not necessarily friendly, but if you want friendly, go somewhere else, but don’t expect to get a better burger. Vortex has awesome burgers and good beer always on tap (unless they run out of certain varieties, which happens often). Definitely go to vortex if you are craving a juicy burger with tater tots or fries…….their salads are amazing too, and you can substitute one for fries for a tiny extra charge.