At my work, we have used Toomy’s Catering and I was excited to use them for my own family reunion. I had arranged the menu and details and thought that everything would be fine as Tommy’s had always been reliable. My family were staying at an Apartment Hotel so there was a fridge and full kitchen in all the suites. The food was delivered on time and that is about all the service that I received. While the African favoured chicken and the green salad were very good, the other two salads were not fresh. They also forgot plates, napkins, plastic cutlery which I paid extra for. The roasted potato salad tasted like the potates were roasted a week ago and the “spicy” bean salad was not at all spicy and the beans were tough and chewy. I paid over $550.00 for chicken, grren salad and some pastries. When I complained, they said that it was not stored properly. They delivered and stored as we were all out for the day. They said that each person has a different palate but when all my family did not eat either the potato or bean salad, I would say that there was something wrong. I was not happy when the Catering Manager promised a $50 adjustment for my inconvenience – this was the cost that they charged for the disposible plates. In the end, they charged me full price and all I have to rely on is to let others know about my experience. Good luck to you all who use Tommy’s Catering in North Vancouver!
pleasurepalate
08/30/2008What a big disappointment, especially, if they delivered in service and qualty food for your job. :(