Wild Ginger

  1.0 rating over 1 review
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3018 Jericho Tpke.
East Northport, NY 11731

Cuisine: Japanese, Thai, Chinese

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 Northport, NY
Wild Ginger 1.0
 

FALSE AND DECEIVING ADVERTISEMENT - WORST CUSTOMER SERVICE

Wild Ginger of Huntington, NY (located at 3018 Jericho Turnpike, East Northport) has engaged in false and deceiving advertising. On its website http://www.wildgingerhuntington.com/#!about-us/c1mxq it states " Fast & Free DeliveryOn nights where you don’t feel like leaving the comfort of your home to enjoy our spectacular meal, call us and we’ll deliver to you for free (min $15.00). Stop in and pick up one of our take out menus to keep in your home." No where in that website is any mentioning of a delivery charge. Orders can be placed online, and you can also checkout online. When you checkout online there is no mentioning of any additional charges for delivery or any policies related to a range in which delivery is free. AFTER the order is placed the restaurant calls you to inform you that there is an extra $5.00 delivery charge for homes located farther than 5 miles away from the restaurant. If you are not there they stated they simply leave you a message letting you know the $5.00 will be added to your bill. If you paid by credit card they just add the $5.00 on their end. THIS IS ILLEGAL BEHAVIOR!!! When the customer asks to speak with the manager they say the manager is “off that day”. They have no care for their customers and they are attempting to outdo their competition by falsely stating they delivery food for free when in fact there is a hidden charge. A place that behaves like this on advertising is probably guilty of many more illicit behavior. I would be surprised if they can be trusted with anything. Between the absentee manager and robot- like hostesses who completely lack rational, logical and analytical thinking this place is to be avoided.

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Wild Ginger  Restaurant Reviews

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  • 02/20/2014 - A diner from Brooklyn, NY tried it.
  • 02/28/2014 - A diner from New York, NY tried it and liked it.
  • 08/03/2014 - A diner from New York, NY tried it.
Wild Ginger is located near the cities of Northport, Elwood, Greenlawn, Centerport, and Commack.
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