Wok N Roll

  1.0 rating over 1 review
Call
131 Elm St
Biddeford, ME 04005

Cuisine: Chinese

Wok N Roll is a Chinese restaurant where most Menuism users came for a family meal and paid less than $10.

Offer Available!
Overall
98%
Food
96%
Service
84%
Ambiance
66%
Pros
"People behind the counter are poorly trained and argumentative. They do not seem to care whether the customer is served. The manager s the mother of at least one of the employees and tells people to "fuck off" if they don't like the service. We recomme"
"Yeah"
"Great food delivery is usually an issue though. Huge portions! "
"Orange chicken, crab rangoon, beef teriyaki, chicken fingers "
"Love the food the only place I will order Chinese food from in biddeford delivery people ate nice and so are the people inside. Try the food you'll love it."
"The food and hospitality are both outstanding "
"Crab rangoon"
"Big portions and low prices.its good 4 out of 5 time u get it."
"e.g. apple pie, fast service, kid-friendly, etc...fresh food"
"The orange chicken and crab ran goons are amazing"
"The food"
"Very good food "
"Great food"
"Best food, great value, large portions. Julie who is always there is very cold!! Always seems angry and acts like she hates her job. Restraunt is really cold inside and parking lot needs a major fixing"
Cons
"The servers should be appropriately trained or fired. The manager should be fired."
"Ambiance, set up"
"Nothing, it's all great "
"Nothing"
"Sometime the spare ribs are over cooked or too fatty no meat "
"Rude service!!! And kind of long waits"
"Service, counter help not very friendly"
"Get rid of Julie and fix the parking lot"
Comments
"Go ANYWHERE else."
"Eat here"
"Food was amazing chefs are great"
"Great food great taste"
Wok N Roll 1.0
 

Bad Place

While the food is somewhat acceptable, the service is poor at best. The people behind the counter are poorly trained and argumentative. Their preferred way of dealing with issues and complaints is to say “Get out of my face” or simply hang up the phone. The manager, who is the mother of one of the poorly trained servers, tells you to “fuck off” and hangs up the phone if you attempt to complain. All in all, not a very customer friendly place. Additionally, the unisex bathroom was filthy. There were feces on the floor by the toilet!!

Tags
Chinese Takeout Good for groups
Website
Video
Hours
Contact Business

Wok N Roll  Restaurant Reviews

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  • 03/15/2013 - A diner from South Portland, ME tried it.
  • 04/26/2013 - A diner from Lawrence, MA tried it and liked it.
  • 05/03/2013 - A diner from Bangor, ME tried it and liked it.
  • 05/03/2013 - A diner from Providence, RI tried it and liked it.
  • 05/04/2013 - A diner from Ardsley, NY tried it and liked it.
  • 05/06/2013 - A diner from Ardsley, NY tried it and liked it.
  • 05/13/2013 - A diner tried it.
  • 05/13/2013 - A diner tried it.
  • 06/25/2013 - A diner tried it.
  • 07/01/2013 - A diner from Providence, RI tried it.
  • 07/04/2013 - A diner from Biddeford, ME tried it and liked it.
  • 07/07/2013 - A diner from Elizabeth, NJ tried it and liked it. They liked the food, liked the service, and liked the ambiance.
  • 07/08/2013 - A diner from Sanford, ME tried it.
  • 07/26/2013 - A diner from Bangor, ME tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/01/2013 - A diner from Bangor, ME tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/23/2013 - A diner from South Portland, ME tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/31/2013 - A diner from Dundalk, MD tried it.
  • 09/02/2013 - A diner from Bangor, ME tried it.
  • 09/12/2013 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 09/13/2013 - A diner from Bangor, ME tried it.
  • 09/15/2013 - A diner from Boston, MA tried it.
  • 09/20/2013 - A diner from Ardsley, NY tried it and liked it. They liked the food and liked the service.
  • 09/30/2013 - A diner from Bangor, ME tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 10/12/2013 - A diner from Bangor, ME tried it.
  • 10/12/2013 - A diner from Bangor, ME tried it.
  • 10/16/2013 - A diner from Bangor, ME tried it and liked it.
  • 10/19/2013 - A diner from Baltimore, MD tried it and liked it. They liked the food.
  • 10/19/2013 - A diner from Baltimore, MD tried it and liked it. They liked the food.
  • 10/26/2013 - A diner from Ardsley, NY tried it and liked it. They liked the food, liked the service, and liked the ambiance.
  • 11/09/2013 - A diner from Boston, MA tried it.
  • 11/17/2013 - A diner from Ardsley, NY tried it.
  • 11/23/2013 - A diner from Bangor, ME tried it and liked it. They liked the food, liked the service, and didn't like the ambiance.
  • 11/30/2013 - A diner tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 12/06/2013 - A diner from Bangor, ME tried it.
  • 12/09/2013 - A diner from Bangor, ME tried it, liked it, and rated it 4 stars. They liked the food, didn't like the service, and didn't like the ambiance.
    Pros: 'Best food, great value, large portions. Julie who is always there is very cold!! Always seems angry and acts like she hates her job. Restraunt is really cold inside and parking lot needs a major fixing'
    Cons: 'Get rid of Julie and fix the parking lot'
    Comments: 'Great food great taste'
  • 12/10/2013 - A diner from Ardsley, NY tried it.
  • 12/31/2013 - A diner from Norway, ME tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 01/11/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 01/13/2014 - A diner from Brooklyn, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 01/23/2014 - A diner from Brooklyn, NY tried it.
  • 02/02/2014 - A diner from Brooklyn, NY tried it.
  • 02/15/2014 - A diner from San Francisco, CA tried it.
  • 04/07/2014 - A diner from Brooklyn, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 04/23/2014 - A diner from New York, NY tried it, liked it, and rated it 3 stars. They liked the food, didn't like the service, and didn't like the ambiance.
  • 05/22/2014 - A diner tried it and liked it.
  • 05/23/2014 - A diner from Brooklyn, NY tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 05/31/2014 - A diner from Bronx, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 06/25/2014 - A diner from New York, NY tried it.
  • 06/27/2014 - A diner from Jersey City, NJ tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 07/12/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 07/19/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 07/25/2014 - A diner from New York, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 07/26/2014 - A diner from San Francisco, CA tried it.
  • 08/07/2014 - A diner from San Francisco, CA tried it.
  • 08/23/2014 - A diner from New York, NY tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 08/24/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'The food'
  • 08/25/2014 - A diner from New York, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 08/27/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 08/31/2014 - A diner from New York, NY tried it.
  • 09/06/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.
  • 09/07/2014 - A diner from New York, NY tried it.
  • 09/12/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 09/15/2014 - A diner from New York, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 09/17/2014 - A diner from New York, NY tried it and liked it. They didn't like the food, didn't like the service, and didn't like the ambiance.
  • 09/22/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 10/01/2014 - A diner from San Francisco, CA tried it.
  • 10/11/2014 - A diner from Jersey City, NJ tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'The orange chicken and crab ran goons are amazing'
  • 10/23/2014 - A diner from Brooklyn, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
    Pros: 'e.g. apple pie, fast service, kid-friendly, etc...fresh food'
  • 10/25/2014 - A diner from New York, NY tried it.
  • 12/03/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and didn't like the ambiance.
    Pros: 'Crab rangoon'
    Cons: 'Nothing'
    Comments: 'Eat here'
  • 12/04/2014 - A diner from San Francisco, CA tried it and liked it. They liked the food, liked the service, and didn't like the ambiance.
  • 12/04/2014 - A diner from San Francisco, CA tried it and liked it.
  • 12/05/2014 - A diner from Jersey City, NJ tried it.
  • 12/20/2014 - A diner from San Francisco, CA tried it.
  • 12/21/2014 - A diner from Bronx, NY tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 12/24/2014 - A diner from San Francisco, CA tried it.
  • 01/03/2015 - A diner from New York, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 01/10/2015 - A diner from San Francisco, CA tried it.
  • 01/10/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 01/20/2015 - A diner from Brooklyn, NY tried it.
  • 01/31/2015 - A diner from Franklin, MA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/01/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 02/01/2015 - A diner from Franklin, MA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/07/2015 - A diner from Brooklyn, NY tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/08/2015 - A diner from Brooklyn, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/09/2015 - A diner from New York, NY tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'The food and hospitality are both outstanding '
    Cons: 'Nothing, it's all great '
  • 02/16/2015 - A diner tried it.
  • 02/18/2015 - A diner from San Francisco, CA tried it and liked it. They liked the food.
  • 02/18/2015 - A diner tried it.
  • 02/23/2015 - A diner from San Francisco, CA tried it and liked it.
  • 02/24/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Love the food the only place I will order Chinese food from in biddeford delivery people ate nice and so are the people inside. Try the food you'll love it.'
  • 02/26/2015 - A diner from New York, NY tried it.
  • 02/27/2015 - A diner from New York, NY tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and didn't like the ambiance.
    Pros: 'Orange chicken, crab rangoon, beef teriyaki, chicken fingers '
    Cons: 'Ambiance, set up'
  • 02/27/2015 - A diner from New York, NY tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 02/28/2015 - A diner from San Francisco, CA tried it.
  • 03/08/2015 - A diner from New York, NY tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.
  • 03/08/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They didn't like the food, didn't like the service, and didn't like the ambiance.
  • 03/08/2015 - A diner from Brooklyn, NY tried it and liked it. They liked the food.
  • 03/09/2015 - A diner from Jersey City, NJ tried it.
  • 03/14/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 03/16/2015 - A diner from Westminster, MD tried it and liked it. They liked the food and liked the service.
  • 03/27/2015 - A diner from San Francisco, CA tried it.
  • 04/03/2015 - A diner from San Francisco, CA tried it.
  • 04/06/2015 - A diner from Brooklyn, NY tried it.
  • 04/17/2015 - A diner from Mountain View, CA tried it.
  • 04/18/2015 - A diner from San Francisco, CA tried it.
  • 04/22/2015 - A diner from San Francisco, CA tried it and liked it.
  • 04/29/2015 - A diner from Jersey City, NJ tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and didn't like the ambiance.
  • 04/30/2015 - A diner from Middle Village, NY tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 05/02/2015 - A diner from San Francisco, CA tried it and liked it. They liked the food and didn't like the service.
  • 05/27/2015 - A diner from New York, NY tried it and liked it.
  • 05/28/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, didn't like the service, and didn't like the ambiance.
    Pros: 'Great food delivery is usually an issue though. Huge portions! '
  • 06/03/2015 - A diner from Jersey City, NJ tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
    Pros: 'Yeah'
  • 06/21/2015 - A diner from San Francisco, CA tried it.
  • 06/26/2015 - A diner from San Francisco, CA tried it.
  • 06/27/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.
  • 07/04/2015 - A diner from Portland, ME tried it, didn't like it, and rated it 1 star. They didn't like the food, didn't like the service, and didn't like the ambiance.
    Pros: 'People behind the counter are poorly trained and argumentative. They do not seem to care whether the customer is served. The manager s the mother of at least one of the employees and tells people to "fuck off" if they don't like the service. We recomme'
    Cons: 'The servers should be appropriately trained or fired. The manager should be fired.'
    Comments: 'Go ANYWHERE else.'
  • 07/29/2015 - A diner from Manchester, NH tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and didn't like the ambiance.
Wok N Roll is located near the cities of Saco.
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