IllinoisMike

This has been one of my favorite places for a quick business lunch or “not-over-the-top” dinner since it opened. However, recently, things have begun to slip on the service side and in the kitchen.

The past three meals I have eaten at this location (over the past 30 days) have each had some sort of “disappointment” attached to them. Either the food was cold on delivery, prepared wrong (one burger was served with no fries at all, and the “medium” burger was served red in the middle). Each time, they have been nice enough to try and make it better (by either heating it up more, or deducting it from the check), but it seems that word of these problems is not getting to management. Though I love the menu and convenient location, I am loathe to go back.

I love this place. I’ve been an on and off guest for about 9 years, and always look forward to going. I love the roasted garlic and soft butter with baguettes, I love the wine list, I love the ambiance. BUT… Today’s meal was a bit lacking. The Angel hair pasta with chicken I had was cold (yet flavorful..I did not send it back), and the service was a bit “off” (they used to do a bit of a exhibition with the roasted garlic where the server would squeeze it out onto the plate and mash it all up for you—preventing you from having to exit with “garlic fingers”). Still, I will gleefully return.