http://www.menuism.com/users/MSmith1538

Welcome! M Smith1538 is using Menuism.

Menuism is a free service that lets you keep track of all the restaurants you love and want to try. Review restaurants, rate the dishes, or just keep a private note. Join today to create your own dining journal and follow MSmith1538's good taste.

Eating Since: Jan 1, 2008

MSmith1538

is currently starving...

"I'm taking eating to the next level"

Cuisines:
Italian, Casual dining
Locations:

Stats

Reviews 1
Helpfulness 50%
Friends 0
Fans 0
Profile Views 84

Recent Activity

January 01
MSmith1538 reviewed a restaurant 12:15AM


My Reviews (1)    rss feed

Showing
1 - 1 of 1
*
West Chicago, IL

Tivoli Ristorante & Caff

Jan 1, 2008 Link

Worst Experience Ever

My family and I had been planning an night out for New Year’s Eve. We initially said there would only be 7 people but had to change it to 8 to include another friend. When we arrived, they hurridly threw two tables together in a nearby corner even though we had made reservations. While we waited 5 minutes for another chair the rest of us sat down and looked at the menu in the extremely dim lighting. After ordering I realized I was the only one without an appetizer plate. I requested one and promptly got one about 7 minutes later, only it was half the size of everybody elses. After finishing our drinks and requesting more we swiftly were brought our drinks only AFTER our appetizers were brought out. One particular member of our party did not recieve his WATER that he requested so he asked politely again. Not recieving the water he asked for, the waiter took his order and left to place it in. We sat and waited for our party member to recieve his WATER. After asking FIVE people for water, a young teen was sent out with a pitcher of ICE and some water to refill our glasses. The only person who wanted water STILL did not recieve water at this point. After the lights brightend to an extent where they hurt our and and then suddenly dimmed to an extent where we could barely see if not for the two candles, we were starting to get irritated. We stopped another waiter to ask for water again and asked if they could turn the lights up so we wouldn’t have to strain our eyes. He said if we were not happen then we should LEAVE. The head of our party ASKED if they wanted us to LEAVE. The HOST said yes. We started to get up, and as we were getting up another member of our group let them know that they were being ingorant of the fact that we were leaving because of them and that they were the ones at fault for the poor service. At this point in time, the host called the woman who told him this a B**CH. No punches were thrown but when they “threatened” to call the police we said that we would GLADLY wait. We walked the two steps over to the “coat room” and waited 10 minutes to retrieve one coat and the only reason we got it that fast was because the owner of the coat went in and got it. I will never go back there again and I DO NOT RECCOMEND IT. If you feel like spending $100 on a meal and being treated like you must be grateful to eat it there be my guest. I feel like I was cheated out on a memorable New Years Eve, all because one restrauant could not turn up the lights and get ONE GLASS OF WATER.

Extras:
I came here for
a family meal
My meal cost
no comment
I tipped
more than 18%
Was this helpful?
Yes No (1 of 2 people found this review helpful)  
Add/Show Comments (1)

Favorites

Nothing yet...

Ones to Try

Nothing yet...


Friends (0)

Still looking...

See All »

Fans (0)

Be my fan!

See All »

My Chatterbox

See All »

You need to login to chatter.