foodie007

Somehow I think Olio is stacking the deck here. Could it be that they are adding their own reviews? Or having others do it for them?

My husband and I stopped into Olio last night. No, we did not have a reservation but it was later in the evening (9:00PM) and the place was relatively empty.

After checking us out (looking at us up and down), the hostess sat us. After quite some time, a fellow came by with water. No server yet.

We waited and waited, not one server came by.

We live in downtown Delray and can not believe the poor service of this restaurant. We could not even catch the eye of any person passing by to take our wine order. Finally we flagged down the fellow that gave us water to have a server come to our table.

After another 5 minutes, a server did arrive but acted like he was doing us a big favor. We got a really bad vibe and decided to ditch the place before things really got worse.

The food and wine are far too expensive at Olio to be treated like a second class citizen. We have eaten at Olio years ago. The food was okay but no great.

Now you can’t even get past the bad service to get to the wine and food. With the costs now a days, who needs it? We sure didn’t!

Read reviews at www.tripadvisor.com. I guess we weren’t the only people that had a bad experience.

Fifteen minutes after being seated, we were refused service!

Saturday night – 9:00pm, after shopping, my wife and I decided to go out to dinner. We had been wearing our casual day clothes because did not have time to go home and dress more formally. When we noticed Olio was half empty, we popped inside. After several minutes we were greeted by one of the servers. We noticed that the other patrons were more dressed than we were and asked if we were dressed appropriately (we were clean casual as had been shopping, not working construction).

We had expected the blond female server to say, “No, you are fine.” And then to seat us in the bar area or even outside…remember the place was relatively empty. Her reply was “No, you’re not. Most people dress-up to eat here. But you can sit over there (pointing to a table) and I will bring you some menus in a minute.”

We sat down exactly as directed. Unfortunately, the server’s “minute” never happened.

We waited and waited and waited. Many servers and bus people walked by our table without so much as a glance to us expect the server that sat us…she gave us dirty looks. Not one person approached our table. After exactly 20 minutes (my wife times these things), we got up to walk out.

On our way out, I asked her why she sat us if she didn’t intend to serve us. She just shrugged as if to say, “I don’t know, and I don’t care.”

After leaving Olio, we walked over two blocks to another restaurant that treated us wonderfully and had a superb meal (see my review of Rocky’s Italian Bistro).

Olio lost our business (and anyone else we speak to) forever.

FYI – We went to the website and left an email about the situation. We have received NO RESPONSE.