Chevy's Fresh Mex
4551 Mills Cir
Ontario, CA
(909) 481-4846
Cuisine:
Mexican, Grill, Southwestern
May 19, 2012
4.0Costly, but great customer service!
Customer service is good here. Our waiter was extremely friendly. The friendliness came off genuine and did not look fake whatsoever. I watched the other wait staff and they seemed to offer pretty good customer service as well. The manager actually came by to our table to ask how things were which I thought was nice. (It was nice to know that he wasn’t only observing how things were running throughout the restaurant but wanted verbal input from customers.)
I was hungry and my mom actually adored the chips and salsa that are given to all customers while they are waiting for their orders. Our waiter did not mind us asking for more chips and salsa while we were waiting for our orders to come. Their salsa was good.
Food is on the expensive side. I don’t think anything was cheap as the cheapest food item on the menu was on the expensive side as well. Their menu also did not have a lot to offer. I’ve eaten at a Chevy’s in Northern California before and it was a totally different menu. But then again, that was about a decade ago. Perhaps that was a different Chevy’s or they just simply do things differently up in Northern California. Vegetarians, you’ll be pretty limited with what you can order. Cost-conscious people, you’ll also be pretty limited with what you’re willing to order.
The restaurant is clean and nicely decorated. The back of the restaurant is a lot more spacious than the front of the restaurant. The front of the restaurant was crowded. There was a lot of action in the front of the restaurant. Those that tend to be claustrophobic or just dislike crowds would be better off requesting to sit in the back of the restaurant. Besides, the back of the restaurant has a lot of windows that will enable you to look outside of the restaurant when you’re bored.
The restaurant is located by the mall. If you want good customer service along with generous portion sizes (I guess you get what you pay for), then Chevy’s might be a good place for you to eat at. I must warn you that food does take quite a bit of time before it gets to your table. Also, there are a lot of other places to eat (inside and outside of the mall) at besides Chevy’s ranging from Rainforest Cafe to Krispy Kreme.
Warning: If you’re really hungry, you’ll be better off eating at a different restaurant. I say this because you could easily eat away your free starter chips and salsa which will take a toll on you by the time your order comes. That and the fact that orders do not come as fast as you’d like for it to come. Like I said, if you are hungry and want to eat the moment you walk inside, dine elsewhere.
There are a lot of parking spaces available so you shouldn’t have a problem with finding a spot to park even when they do get busy.
Dishes I tried:
34. Veggie Burrito
This is not your average veggie burrito that simply contains beans, cheese and rice. It’s a burrito that contains “seasonal vegetables with jack, cheddar and cotija cheeses, fresh pico de gallo, black beans, rice and … hot salsa in a warm, whole wheat tortilla”. It was a pretty expensive burrito, but I received a big burrito for the price and not some bean, cheese and rice burrito you can easily get somewhere else for several dollars cheaper. I give this burrito three stars simply because it didn’t really appeal to my senses (tastebuds). Tastewise, it was just okay. It was great in that the burrito came off kind of healthy, but it wasn’t as tasty as it should have been and Mexican food usually is tasty.

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elvisdo
10/01/2010You have great food reviews. I enjoy reading them.
pleasurepalate
02/17/2009No worries. Life gets busy. :) But I’m looking forward to seeing your foodie pics. :)
pleasurepalate
12/29/2008I love the enthusiasm. :) Believe me, quality reviewers are something we really value here at Menuism!