FAQ: Frequently Asked Questions

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About

What is Menuism? Who are you guys?

Read the about section. You can also find out more about us at our company website.
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Advertising

How can I advertise on the site?

Contact us at ads (at) menuism.com for an advertising quote.
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Writing Reviews

How do I write a review?

If you're on a restaurant page, click on the "Write a Review" button on the side or in the middle of the page. Or click on the "Write a Review" link on the top left of the page; that will take you to a search page so you can find the restaurant you want to review.

Can I use HTML in my reviews?

No, but you can use Textile, which is even easier! Textile is a lightweight markup language that gets converted into HTML. Here's a quick guide on the syntax. Here are some examples
  • To bold something, put asterisks around your text. e.g. *I'll become bold* => I'll become bold
  • To underline something, put underscores around your text. e.g. _I'm underlined_ => I'm underlined
Check the reference for more tips like making lists. We've also put a handy cheatsheet on each restaurant review form - just hover over "Textile" when you see it.

I made a typo. Can I edit my review?

Yes you can! Just find your review and click on the "Edit this Review" link at the bottom of it. You'll be taken to the review form where you can change any aspect of the review, including adding and removing dish reviews. You can also delete the review by clicking the "Delete this Review" at the bottom of the review.
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Reviews

I changed my mind. How can I delete my review?

Find your review and click "Delete this Review."
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Menus

Where's the menu?

If there's a menu for that restaurant, there will be a link next to the address that says "View Menu." Just click there. The link will say "View Dishes" if we have a listing of dishes submitted by users or our partners.

There's no link to a menu. Where can I find it?

We're doing our best to get as many menus listed as possible. If we don't have one listed and you find it elsewhere on the web, please submit a correction with a link to the menu you found.
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Restaurant Information: Adding, Updating, Etc.

The restaurant address is incorrect. How do I fix it?

Click "Suggest Corrections" on the left side of the page. A new window will open and you can enter in the correct information. Just be aware that Menuism verifies each piece of information that is submitted, so it may take a few days for the change to go into effect. Rest assured that we received it!

The restaurant phone number is incorrect. How do I fix it?

Click "Suggest Corrections" on the left side of the page. A new window will open and you can enter in the correct information. Just be aware that Menuism verifies each piece of information that is submitted, so it may take a few days for the change to go into effect. Rest assured that we received it!

My personal phone number is accidentally listed as one of the restaurant's numbers. How do I fix that?

Click "Suggest Corrections" on the left side of the page. A new window will open and you can enter in the correct information. If you don't know the correct phone number, but you're tired of getting calls, then type "personal phone number" into the "phone number" field. And then please accept our apologies for the inconvenience. Be aware that Menuism verifies each piece of information that is submitted, so it may take a few days for the change to go into effect. We apologize for the delay in the interim.

The restaurant has a website, but it's not listed or it's incorrect. How do I fix it?

Click "Suggest Corrections" on the left side of the page. A new window will open and you can enter in the correct information. Just be aware that Menuism verifies each piece of information that is submitted, so it may take a few days for the change to go into effect. Rest assured that we received it!

How do I add or edit the hours of a restaurant?

Below the address, there's a grey box with the information, tags, and statistics. At the bottom of that grey box, there are links that say "Add Tags", "Suggest Corrections" and "Add/Edit hours." Click "Add/Edit hours." A new window will open, and you can delete the hours that are listed and/or add in the correct ones.
Hours example

I submitted a correction, but it hasn't been corrected. Why not?

Menuism verifies each piece of information that is submitted, so it may take a few days for the change to go into effect. Rest assured that we received it!

Why aren't there any restaurants listed in my city?

Menuism strives to have all restaurants listed, but sometimes we miss some. If we're missing ones in your city, add them!

How do I add a new restaurant?

  1. First, do a search for the restaurant based on the name, city, and state in the right hand corner. (This just double checks that we don't already have it listed!) If it doesn't come up, then click on "Add Restaurant" on the left side.
  2. Once you click "Add Restaurant," there are two ways to add a restaurant. You can Google search for the restaurant name, city and state to automatically get the information OR you can manually enter the information.
  3. Note that if you use the Google search, any links to websites or menus will not be automatically added. In that case, you'll simply click "Suggest Corrections" on the left hand side and enter the website and menu link. We verify each of those suggested corrections, so it might take a few days to go into effect.

How do I add photos to a restaurant's page?

Just go to the restaurant's page and click "add photos" on the right hand side.

There's a duplicate listing for a restaurant. How can I delete one of them?

Thanks for noticing! Let us know by emailing us at info (at) menuism.com.
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My Account

How do I change my username?

Just email us at info (at) menuism.com. Be sure to let us know your current user name, your email address that you used to register, and the new username that you would like to use. We apologize in advance if the username you want is already taken! We will email you back to verify when the change is made.

How do I change my password?

Click on "Edit Settings" at your home page then click on "Change Password."

How do I change my profile?

You can change your tagline, personal website listing, and description by clicking on "Edit Settings."

How do I upload an image for my profile?

Go to your user homepage and click on the "Change Pic" link to upload a photo. The photo will be automatically resized and cropped to be a square format.

How do I unsubscribe from the newsletter?

Click the "unsubscribe" link in the newsletter.

How do I delete my account?

We're sorry you want to leave us! Email us at info (at) menuism.com to delete your account.

I tried to sign up, but I am still not getting the verification email!

We have discovered that some email programs either direct us straight to spam OR don't deliver our messages at all. Check your spam folder first. If it's not there, send us a note at info (at) menuism.com. We will double check the account and verify your account for you. Because your email provider won't deliver our messages to you, you will think you haven't heard back from us, but just try logging in again in a few days. To prevent messages from getting filtered, add info (at) menuism.com to your email address book.
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Tags

What are tags?

Tags are keywords that describe a restaurant. They can describe any aspect of a restaurant, including the type of cuisine, ambience, location, etc. e.g. Chinese, Downtown, Happy hour, loud, pricey.

The tags are wrong! How can I delete them?

Below the address, there's a grey box with the information, tags, and statistics. At the bottom of that grey box, there's a link that says "Add Tags." Click that. A new window will open, listing all the tags that are currently associated with that restaurant. If one is incorrect, simply click "disagree." Please be aware that Menuism will verify the accuracy of those disagreements, so it may take a few days to be deleted from the page.

How do I add tags?

Below the address, there's a grey box with the information, tags, and statistics. At the bottom of that grey box, there's a link that says "Add Tags." Click that. A new window will open, listing all the tags that are currently associated with that restaurant. You can agree, disagree, or add new tags.
Tags example
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Miscellaneous

I have a question that's not answered here. How can I contact you?

Email us at info (at) menuism.com!

If I email or submit a query form to Menuism, can Menuism pass along the information to the restaurant?

Sorry, we can't pass along information directly to restaurants. However, if you have an honest opinion about your dining experience, we encourage you to write a review.Most restaurant owners read them!
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More FAQ about Menuism!

What are favorites?

Favorites track the restaurants you love. Add them by clicking on "Add to Favorites" on a restaurant's page. You can always view your list by clicking the "My Home" tab.

What's a Try List?

The Try List keeps track of restaurants you want to try at some point. You can add to your Try List by clicking on the "Add to Try List" link on a restaurant's page. You can view that list by clicking the "My Home" tab.

Where can I see my favorites and try lists?

Click on the "My Home" tab at the top, and choose the list to see. You can filter your lists by city with the dropdown at the top of the page.

How are the results sorted in the search results page?

Restaurant results are ordered based on matching terms in the name, menu items and tags. For example, searching for "taco" will find all restaurants with "taco" in the name, in the menu items, and in the tags. A restaurant with "taco" in its name will appear higher on the list than a restaurant tagged with "taco." A group of equally-matching restaurants are then sorted by distance from the center of the map.

How can Menuism help me find food?

The most direct way is to enter your location (city and state, or zipcode) and what you're looking for in the header and click "Go." You'll see the results listed next to a map of your area.

How do I find my friend who's already on Menuism?

You can search for other users by screenname or first name. Just click "Find a user" at the bottom of any page. If they aren't on the site yet, invite them! You can invite them from your home page or go here.

What are friends and what are fans? How are they different?

Friends are other users who you respect and want to track. Menuism uses your friends' preferences to make recommendations about new restaurants for you to try. Fans are other users who respect you and want to track your activity. Your activity will help recommend new restaurants for them to try.

What do I get for writing reviews?

Aside from the warm feeling of satisfaction from helping others dine better, other users can compliment each of your reviews based on your helpfulness. The more helpful compliments your reviews collect, the more recognized you are for your dining expertise.
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Technical

Why does the site look funny in my browser?

The site is known to work best in the latest versions of Firefox, Safari, Camino, Chrome and Internet Explorer (versions 7 and 8), please send feedback if you're experiencing odd issues.

What if I don't have javascript?

You can still use parts of the site, but you won't be able to get the full experience. The maps and searching require javascript.