Caffe Milano

Cuisine: Italian, Seafood, Wine Bar

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  • 7/10/2017

    An Italian food lover from Naples, FL tried it.

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 Naples, FL

RUDE and LIES!!!

I am a full-time resident of downtown Naples and have been living on Gulfshore South for more than 9 years now. I recently went into this restaurant for the first time, as us locals know there are soo many Italian restaurants this one just took me awhile to finally venture in for some food. I want to share this experience from beginning to end, dont worry its not long. Called the restaurant 3 times and no one answered, used the number on their web-site. SO after no answer I decided to venture up and just take a chance. When I arrived no one greeted me and the staff were standing around talking with each other. I then went over to the bar since the bartender was closest and asked to be seated. It was shortly before 10pm and the restarant has posted on their web-site in BOLD print stating that they serve food until Midnight EVERYNIGHT. For this reason I ran up after finishing my late workout at NCH. After a workout and being hungry you want to get something that is healthy and quality, but quick. If you are going to post hours and make sure they are very evident for someone to base their decision on then you should have the decency to put hours that you are in-fact open. This to me is an owner-operator that does not care about their customers. The only concern here is that if it is convenient for them to provide food at hours later than everyone else posts on Fifth Ave then they will serve food then if they dont serve food well who cares if the customer is disappointed or hungry. Again, representative of how lazy and disrespectful society has become in general. Since this was my first and last time there is no love-loss here but since my office is on Fifth Ave and my home is around the corner I dine on Fifth for lunch and dinner daily. This restaurant will never get my service. So while most of this is also with no one at this restaurant willing to show me any decency by posting correct hours for me to base my decision. But, when I went in I actually had to go out of my way to find out that they would not serve me because the staff was so absolutely rude. They actually nearly stuck there nose in the air at me with pompous arrogance. I hope this place fails and I only wish them the worst. As a member of this community I will also make sure that if an opportunity ever presents itself to speak against their request for any assistance from the City that I will be their.

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