China Gourmet Inn

WARNING: Food Poisoning!!! After we ate dinner from here 05/06/2016 my husband and I were both plagued with diarrhea and vomiting starting from 2 a.m. until the next evening and we are lucky my toddler was being picky and did not eat it. The manager refused to refund the $50 we spent on food and delivery. $30 of leftover food had to be trashed. The manager told me I needed to contact the Health Department, provided me with two phone numbers, and said that there was no way to know if their food was responsible. My husband and I did not eat anything in common that day except for dinner so I am 100 percent certain we got sick from their food. Today my voicemail was returned by a less than pleasant health department official that sounded bothered to have to return my call that I will not be speaking with.

My boyfriend and I ordered food from this place because he had recently moved into the area. We saw the reviews online which were good and decided to try the place out. We ordered Kung Pao Chicken and General Tso’s Chicken, I tried a little of both and my boyfriend just ate his Kung Pao. A couple hours later, I am awoken out of a dead sleep with horrible stomach cramps like I have never felt before. I was in the bathroom for the next 2 hours with food and what not coming out of both ends (sorry to be so vulgar). I was in bed all day Sunday and Monday (thank goodness my office was closed Monday due to the snow because I would have missed work) and didn’t feel 100% until Monday afternoon.

I called the restaurant on Sunday while in bed and spoke to the person who answered the phone. They heard me out, took my information, and told me a manager would call me back. I waited until Wednesday when I decided to call the place back. I spoke to the Assistant Manager, Betty who told me that nobody received the phone call on Sunday so my complaint was invalid. After going back and forth with her she told me I couldn’t speak to a Manager because he wasn’t there and I could call back Friday evening when he was working. When I told her that was unacceptable she told me that if I had a problem I could file a complaint with Loudoun County Health Department, which I did.

I really have to say the food was horrible and the service was even worse. If I owned a restaurant and served food that made a PAYING customer sick I would take it a bit more seriously. All I wanted was my money back since the meal was close to $37…which I didn’t enjoy at ALL. I hope that you really reconsider eating here or you might spend the next couple hours in the bathroom!