Diner Survey Results 244 responses
"Good food slow service not. worth the time it takes to get your order"
"Long wait time even after you call in"
"Everyone was pleasant and the tips are very tender, it didn't take to long to get my order but I wouldn't go for lunch break since they don't take phone orders anymore."
"The food was good"
"The food is cook correctly "
"Good food for the most part, and when I call in my order its usually ready when you get there. "
"Ribs are good, just take a long time for order"
"The Ribs are amazing always"
"Food is good"
"Rib tips and customer service"
"The wait is crazy"
"Da food was on point."
"Would go again "
"I have eaten here many times an the food is great. Always tasty!"
"Cashier need better people skills, i tried to call my order, she answered and put me on hold... i drove to the resturant while i was holding on, once i got to the front of the line, i told her to hang up the phone.. she was a bit upset about it... the pho"
"Bad attitudes "
"The cashiers are always rude. Your order is never ready when u call over the phone, that is if they even answer the phone. The sauce is great and the ribs are good, the only reason I keep going back. "
"Good food horrible service. Fried chicken is the best this side of town. The tips are hit or miss."
"Tips and link"
"Sauce is the BOSS. The links are amazing. Ribs tender and delicious"
"Everything was great the food didn't take to long"
"Food excellent, service bad, location worse."
"Best ribs around ! "
"If you call in you still have to wait at 30 minutes so sad they don't put the order in until you show up pay while understandable inconvenient and if you do go in service is poor cashier is rude and talks on her cell while they don't want to wait on you i"
"Food is ok ..service horrible !!!"
"Very tasty and tender Turkey tips "
"They are super slow in there. "
"Great fresh and good leftovers"
"The food is god and always hot"
"The food is good, but some of the workers have a nasty attitude"
"Food is ok sometime. Other locations food and service is always the same, acceptable. Riverdale however, the service is horrible. I drive outta my to go to the Chicago location on Halsted. "
"Foods pretty good I had the half chicken dinner!"
"If you call in advance your food is ready "
"Food is really good ☆☆☆☆but the wait & service is tooooooooLONG!!!!"
"Very bad customer sevice they take a long time for your order even if you call in your order you still got to wait 20 minutes and when you talk to them they act like they can't here you so u have to yell and its to small."
"Amazing food "
"Too long of a wait for food "
"Food is great! "
"Real good food always hot and fresh"
"Cashier never seems to be happy. Never makes customers feel welcome. Spikey Girl.."
"The wait for food "
"Food cooked good and sauce is fire!!!!"
"The food is pretty good!"
"The rib tips"
"slow service rude rude ignorant @$$ employees ( cashiers mainly)"
"Service is terrible and if you order it there be prepared to wait at least thirty minutes to an hour. The building itself could use some work as well, and there is no parking at times. "
"Slow service and VERY rude employees"
"Not none "
"Terrible customer service"
"Slow service, bad customer service. "
"Loudness, the order takers are horrible. Think it's family owned so it won't change."
"Nothing everything perfect"
"Little bit more customer service "
"Speed of service & attitude"
"Wait time was over 30mins."
"Slow as heck"
"You might as well just go in and order because when you order over the phone you still have to wait almost an hour"
"Slow service , better customer service"
"Service and employees rude just because. And I go back occasionally cause things can change or maybe I was unlucky wit two bad experiences. Nope not unlucky, and I found I'm not the only one who feels this way. The owner and or Mgr. must be as bad as"
" chicken over coocked and there not professional at all might not go back again !!!"
"Customer service! Classes"
"No decor at all"
"Need better customer service."
"Slow service and better customer service"
"Poor customer service and super slow. Dirty hot lobby. "
"They need to speed up their service"
"Bad customer service"
"Dirty hot lobby. Clerks sounded like they were arguing back behind the bulletproof glass. Yeah. Bulletproof glass. This place is at a jackers haven in da hood!!!"
"Need pleasant staff in the front and the back oh the house. (House, meaning the restaurant)"
"Service slow and cashier not friendly "
"I love their food point blank period"
"Need more competent workers "
"Good food. But even on a call in they still take forever"
"Really good ribs"
"Customer Service is TERRIBLE. "
"Don't go to Riverdale i57. It's a gamble."
"33 Ashland bbq patio way better and half chicken dinner about a dollar less with garlic bread slaw and plenty of fries its just way better meat falls off bone!!!"
"Maybe pay them more. Maybe we will get treated better"
"Turkey menu is awesome."
"The place needs to be remodeled."
"Put on your flack jacket and get some of this good food. "
Best Dishes at I 57 Rib House
These dishes from the I 57 Rib House menu are contributed by Menuism users directly, as part of a restaurant review, or as part of an image upload.
1/16/2017 A diner from Houston, TX tried it, liked it, and rated it . They liked the food, didn't like the service, and didn't like the ambiance.
- When you want to place a order, you can never get thru, and by chance if you do, they keep you on hold for 15min or more.
- More professional people skills, dealing with the public, is priority,
- Customers is right.
1/15/2017 A diner from US tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
- Friendly staff
- Slow service
1/14/2017 A diner from Chicago, IL tried it.
1/10/2017 A diner from Chicago, IL tried it, liked it, and rated it . They liked the food, liked the service, and didn't like the ambiance.
1/06/2017 A diner from Roscoe, IL tried it and liked it.
1/06/2017 A diner from US tried it, liked it, and rated it . They liked the food, didn't like the service, and didn't like the ambiance.
1/06/2017 A diner from US tried it.
1/05/2017 A diner from Chicago, IL tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
12/31/2016 A diner from Riverdale, IL tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
12/30/2016 A diner from Chicago, IL tried it.