FloJack
Pricey - Good Food - Poor Service
I don’t care for having food served by a “runner” instead of the waiter/ess. When I place an order with the waiter and ask for something to be prepared in a specific manner, the runner brings the meal without regard to my request. This means getting the waiter back to correct the problem. Very annoying. This was the case for my visit to Kona Grill on 4/6/09.
The food was OK, but the service was flat. Not removing used plates, failing to wipe the table and generally slow service. I was there at 11:30AM – well before the lunch crowd – he had only two other tables to service. After the meal he spent nearly 10 minutes working on the cash register computer – finally the manager asked if everything was OK – when I told him I was waiting for my check he approached the waiter who simply reached into his apron and produced my check. He totally disregarded the need to be attentive.
I won’t be returning – the Bellagio is a short walk away – the food is equally as good (if not better) and the service there has been excellent.
Dishes Tried:
Maui Onion Soup
Too greasy. Croutons and cheese were very tasty and the soup was loaded with very tasty onions. Definitely had to add salt, but that is not uncommon today when many customers are looking for low sodium dishes.
Ahi Tuna Salad
Beautifully presented dish. Perfectly prepared tuna, although for the price it was a bit skimpy.
It would have been nice to be offered chopsticks to eat this dish, but that could just be the result of the poor/untrained waiter (Austin).
Passion Fruit Creme Broulee
Delicious. Nicely presented with three raspberries on top. Why it was served with a SOUP spoon is beyond me, but I’ve already discussed the quality of the service.
Gianna
Great Food; Amazing Service
I had heard about Kona Grill, and driven by it many times, but I had yet to try it. I dined with my fiance and we had a wonderful dinner.
Kona Grill is able to pull off the difficult feat of making a spacious dining room feel cozy and intimate. The carpet and dim lighting is wonderful.
The service we had was terrific. Everyone smiled when they walked by, and was helpful if we needed anything quickly. Our waiter was absolutely professional. Very well-spoken, knowledgeable with the food, paired dinner with wine, and a delight to talk to (Matthew).
For the money, Kona Grill is a bargain. You get A- food for a B- price. It’s a win-win situation.
Dishes Tried:
Albabcore Tataki
A great sashimi style dish. Good portions of tuna and a delicious sauce to dip it in. Daikon on the plate, but you don’t want to eat it.
Miso Sake Sea Bass
A fantastic dish. The Seabass is baked to a golden color with a little char. It falls off the fork and is full of a buttery-sweet flavor as any good Seabass should be.
Ultimate Fudge Brownie
A good, warm brownie but too big, even for the two of us… Tasty though!
Best Dishes at Kona Grill
View all dishesThese dishes from the Kona Grill menu are contributed by Menuism users directly, as part of a restaurant review, or as part of a photo upload.
-
Ahi Tuna Salad (
) -
Miso Sake Sea Bass (
) -
Albabcore Tataki (
)
- Tags
- Website
- Hours
-
Sun-Thu 11:00AM - 10:00PMFri-Sat 11:00AM - 11:00PM
Recommended Nearby
Havana
Cuban in South Side