Diner Survey Results 39 responses
"certain items on the menu is pretty decent, other items are just ok. the actual service is what makes this place horrible. the lady in the kitchen has the WORST attitude with the wait staff as well as customers. She will say ANYTHING and it does not matt"
"The best Oxtails in houston great cheesy macaroni and scrumptious yams "
"Food was GREAT.... I have eaten there twice and each time the food was wonderful.... They just need to up grade the place and work on getting your food to you sooner."
"Friendly service"
"Oxtails and Mac and cheese"
"Again, VERY poor service from that kitchen lady. I brought a couple of co-workers (non black), and I was thoroughly embarrassed by her attitude with loud talking and scolding the male waiter. We were never given cornbread which we asked for twice, and whe"
"Slow service, all the main and side dishes available as indicated on the menu"
"Slow service"
"The food was under cooked and cold"
"Overall, the food is great! The restaurant needs more help in order to improved slow service"
"I won't be going back"
Expensive_Dreams
Pretty Bad...
I had really high expectations for this place, but boy did it fall flat. Granted, the meatloaf was pretty good and the smothered pork chop with rice and gravy was nice, too. But they weren’t amazing or even really great, and there was a whole lot of bad. First of all, the water tasted like dishwashing liquid. The staff was very nice and friendly, and tried switched out the cup, it still tasted pretty undrinkable. Green beans and corn look like they came straight out of a can onto the steamer tray, and the yams were just terrible. When we ordered, they didn’t tell us they had neither cornbread nor mac and cheese, and we didn’t get the cornbread until way after we finished our food (it was pretty good, especially hot out of the oven), but we continued to wait even longer for the mac and cheese. And boy was it not worth the wait. It tasted like salt, wasn’t even really hot especially for having just come out of the oven, and just was lacking flavor and didn’t taste very good. In short, don’t waste your time and money here…
Tey
Horrible customer service!
Don’t bother, unless you want to waste a lot of unnecessary time. I called in my order and was told to pick it up in 10 minutes. When I arrived not only was my order not ready, but they were out of some of the items I chose. Their excuse was that the man who took the order didn’t know what was left or how long it would take (what???). Even after picking substitutes, it took another 35 minutes before I got my food. The staff had an attitude and didn’t seem concerned about the poor customer service. This is a cafeteria-style set up, so with three people on the line, one on the register and another two in the kitchen, there is no reason for this slow service and miscommunication…unless they just don’t care whether you come or not. No thanks, there are too many other restaurants in the Medical Center who actually want repeat customers for me to hassle with this place.
Dishes Tried:
oxtails
evey96
Great place for comfort food!
Great Food, not too salty, like some other soul food places….had the oxtails, white rice, mac and cheese and green beans…all was prefectly seasoned and cooked…people were very friendly….will definitely return on one wed to try the speghetti special..
Dishes Tried:
oxtails
Had oxtails, white rice, mac and cheese, and green beans…it was well seasoned and cooked prefectly….did not dissappoint!
Tey
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Recent Visitors
8/28/2016 A diner from Spring, TX tried it, liked it, and rated it . They liked the food, didn't like the service, and didn't like the ambiance.
- Pros
- The only place I have found to have good, CLEAN chitterlings.
- Cons
- I try to make it before the crowd, due to the fact I have been here before and it takes forever, so I arrived 15 min before they opened. Didn't open doors until 10 mins after opening time. Ordered my food 30 min ago and it still isn't ready. Sad when i w
5/25/2016 A diner from US tried it.
5/06/2016 A diner from Houston, TX tried it and liked it. They liked the food, liked the service, and liked the ambiance.
4/30/2016 A diner from US tried it.
4/26/2016 A diner from Boston, MA tried it, didn't like it, and rated it . They liked the food, didn't like the service, and didn't like the ambiance.
- Pros
- certain items on the menu is pretty decent, other items are just ok. the actual service is what makes this place horrible. the lady in the kitchen has the WORST attitude with the wait staff as well as customers. She will say ANYTHING and it does not matt
- Cons
- Again, VERY poor service from that kitchen lady. I brought a couple of co-workers (non black), and I was thoroughly embarrassed by her attitude with loud talking and scolding the male waiter. We were never given cornbread which we asked for twice, and whe
- Comments
- I have said enough
4/01/2016 A diner from Pfafftown, NC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
2/11/2016 A diner from Houston, TX tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
12/09/2015 A diner from Houston, TX tried it.
11/21/2015 A diner from Houston, TX tried it.
11/08/2015 A diner from Grand Prairie, TX tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
- Cons
- Slow service, all the main and side dishes available as indicated on the menu
- Comments
- Overall, the food is great! The restaurant needs more help in order to improved slow service