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Monterrey Mexican Restaurant

Cuisine: Mexican

Monterrey Mexican Restaurant is a Mexican restaurant where most Menuism users came for a family meal, paid between $10 and $25, and tipped between 15% to 18%.

Offer Available!
Overall
100%
Food
100%
Service
92%
Ambiance
96%
Pros
"Take out correct every time, owner and staff really genuinely friendly and helpful. "
"We eat their every Sunday. Love the chips and salsa all food good. Service is excellent John Aiken SC "
"Fast service, great food"
"The chicken soup is awesome!"
  • 7/17/2017

    A Mexican chowhound from North Augusta, SC tried it and liked it. They liked the food.

  • 7/07/2017

    A dining patron from US tried it.

  • 6/25/2017

    A Mexican chowhound from US tried it and liked it.

  • 6/12/2017

    A Mexican chowhound from Augusta, GA tried it.

  • 5/28/2017

    A Mexican food lover from North Augusta, SC tried it.

  • 5/12/2017

    A diner from North Augusta, SC tried it.

  • 5/05/2017

    A diner from US tried it and liked it. They liked the food.

  • 4/15/2017

    A dining patron from North Augusta, SC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 4/11/2017

    A dining patron from North Augusta, SC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 4/08/2017

    A Mexican food lover from North Augusta, SC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

respectrequested photo

respectrequested

 Aiken, SC
 

Refused to correct my bill, took my leftovers

The employees here were very rude to me and even refused to fix my bill after my waitress admitted she overcharged me. Jackey said she didn’t give discounts. I’ve never been treated so snidely. Refusing to call a manager, my receipt was adjusted only after confiscating my left overs (this was NOT a buffet meal). I was stunned. I had eaten very little since the food was under cooked. I feel ripped off. I have tried to find out the owner’s name to no avail to report this employee. The service was so bad I had to get my own tea refill. I will never go to this restaurant again. My money spends just as well at other restaurants where I am treated with respect. Also, an alarm sounded behind the bar for several minutes while employees just sat there. I had to ask someone to fix the alarm and it took 2 people and their sweet time stopping the annoying alarm. OWNER – watch your staff….retraining on customer service is needed here. I eat out to enjoy my meal, not to be harassed and annoyed.

Fajitas

shrimp was undercooked and tasted bad.

Tags
Mexican Rude Employees
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Monterrey Mexican Restaurant  Restaurant Reviews

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Monterrey Mexican Restaurant is located near the cities of Augusta.
People found this by searching for: Monterey's North Augusta, Monterey North Augusta, Monterey, North Augusta Sc, Monterrey's Mexican Restaurant North Augusta, Monterreys North Augusta, Monterrey Mexican Restaurant North Augusta Sc, and Monterrey's Mexican Restaurant North Augusta Sc.