Do not eat at China Chef!!!
DO NOT GET TAKE OUT OR DELIVERY FROM CHINA CHEF!!!
We have been eating at China Chef for more that 10 years. The main reasons why we eat so often at China Chef is because it is convenient for us, as it is less than 1/2 mile from my home.
We have gone to China Chef for parties of 2-4-6 or 8. We have even gone there for groups of 10 to 60.
The food at China Chef is okay as long as you do not ask for any changes at all to any of the meals, like easy sauce or well done because China Chef will tell you, that’s how the food is, if you do not like the food then order something else.
Also, we get food to take out or for delivery from China Chef. The food that we get for take out or for delivery from China Chef is what’s causing the problems.
Quite often some of the food that we receive is wrong, as it is not the food that we had ordered or the food is missing one or several of the items that we ordered.
When we telephone China Chef to inform them that there is something wrong with the food that we received, they pretend that they don’t understand what we are talking about and or that they don’t understand English or that they just don’t care.
Once again, today we received the wrong food from China Chef, as we ordered Tokwa Con Hipon, which is suppose to have fried Tofu in it, but it had none.
We telephoned China Chef and spoke to to a man, Peter, who said that he was the owner. We informed Peter that the Tokwa Con Hipon that we received had no fried Tofu in it.
Peter, the China Chef owner did not apologize to us, he did not care, he had a very sarcastic attitude, Peter placed us on hold for more than 10 minutes and when Peter got back on the telephone line, he insisted that there is fried Tofu in the Tokwa Con Hipon that we received, but that we must be looking in the wrong spot because the packer told him that it’s in the middle.
I told Peter that we searched the entire order of Tokwa Con Hipon and that there was no fried Tofu in it.
Peter essentially said tough to us, that he does’t care if he loses us as long time good customers of China Chef and then Peter hung up the telephone on us.
All we wanted from China Chef was for someone to care and say that they are sorry for their mistake and that China Chef will do better in the future, but instead we ended up with the China Chef owner, Peter, being rude, arrogant, demeaning and condescending to us.
Also the China Chef owner, Peter, hung up the telephone on us.