16556 Sw 51st Ter
Miami, FL 33185
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Paella Tropical

Cuisine: Spanish

Paella Tropical is a Spanish restaurant where most Menuism users came for a family meal and tipped between 15% to 18%.

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  • 6/12/2015

    Meliii04 tried it.

  • 6/12/2015

    A Spanish food lover from Los Angeles, CA tried it.

unhappy1948 photo

unhappy1948

 Miami, FL
 

Terrible service

We’ve used this company (Party Ranch Tropical) once previously and we were very satisfied with their service and the food; therefore, we decided to use them again.
It was a disaster! Just let’s enumerate the issues:
•They promised to arrive 1 hour early to set the tables, etc. When they didn’t show up, I started calling their telephone to no avail. Somebody answered the third time and told me they were on their way, but they arrived past the event time (around 45 minutes), in other words: they arrived almost 2 hours late, when a lot of guests were already present. We had to set the tables, serve as bartenders and bring cheese to accompany the drinks in the meantime.
•We requested serving for 40 and the salad was very short and it was served by them…we were 39 including 2 kids
•The Pre-made Imperial Rice had very little chicken and no ham. On top of this, it was very salty. Apparently they used a lot of artificial flavoring to disguise the absence of chicken and ham.
•They promised the rice was going to be accompanied by sweet plantains but those were absent.
•We asked for two Quesadilla trays and 2 Meatball trays and we saw only one of each.
Don’t fall in the trap!!

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mia15

 Miami, FL
 

Awesome experience

These people really WORK! they got on time, excellence customer service, they are really professional, flexible, the food was absolutly delicious! i definetly recommend this company! And they go everywhere

Michelle04 photo

Michelle04

 Miami, FL
 

Best paella in miami

they have great customer service, on time and the food was great. all my guest were amazed. very professional. ive used there service more than once and i recommed them to any big or small party.

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danielpl

 Hollywood, FL
 

Just Awful

DO NOT USE THESE PEOPLE.The owners are crooks. We contracted for them to serve at at our home on Sunday, December 9, 2012. The chef and equipment arrived on time. The food never did although we waited for over two hours after the time scheduled for delivery. With starving guests, we finally went and got take out pizza to serve them. (Remember it takes 1 1/2 hours to cook the food after it arrives uncooked.) Their response: it was our fault because we lived too far away from them. Therefore we were not entitled to a return of our $400 deposit, and we owed them money for the rental of the cooking equipment (never used) and tables and chairs, brought so that guests could sit to eat the food they never cooked. And then it got really bad: continuous promises to get back to us to work something out, they would write us a letter to explain their position (it never arrived) of course in Spanish as only the woman who answered the phone spoke anything other than Spanish, and not well at that. So we are out $400 for food that never came. Do not let them run their con game on you the way they did on us.

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