1235 E Pierce St
Council Bluffs, IA 51503
Call

Pizza Hut

Cuisine: Pizza, Lunch, Catering

Offer Available!
  • 12/28/2014

    A diner from Dallas, TX tried it.

    Original-2-300x200

    Pizza Hut has long been one of the most popular pizza chains around. But exactly how did it get its start, and how much cheese and pepperoni does it use every year? These are important questions, ...read more

    Pizza

    Photo by redpeyton Pizza is a food so beloved in the U.S. it seems like it’s been around forever, but there are some immediate clues that pizza as we know it today is a relatively new invention. ...read more

MandyLyn16 photo

MandyLyn16

 Council Bluffs, IA
 

Worst Experience

Worst service/food quality I’ve EVER had at a pizza chain…

I tried to order online, after 20 minutes of waiting for the processing to be completed I finally call the store, spoke with the manager – a lady – who was completely rude. I had an email coupon for a free side for signing up for their emails. She rudely said she can’t help me if I wanted to use my coupon & hung up!

I called back after about 10 minutes (when I found out their online ordering would not work) and spoke with the same lady, after a very heated conversation she agreed to process my order. Then she says okay delivery will be about an hour. It took an hour and a half. My food was cold and the order was wrong! I called back explained this, she sent a driver out with the cheese sticks I had ordered, took back the breadsticks I didn’t order (which I hope to god they aren’t planing on reserving them bc we had touched them pulling them out of the box). Then we go to eat the food, the cheesticks & pizza was burnt but cold, the wings ordered were overcooked but cold with very little of the honey bbq sauce. I never order pizza from pizza hut, now I know why. I will never again order from them.

I have never felt like a manager was so uncaring & didn’t care about her customers as I did with this lady. She was VERY rude & if this is the kind of management pizza hut hires, its no wonder they have to offer such decent deals to attract customers, lets face it, I have told everyone in my house, my family & friends to avoid pizza hut. I will pay a little extra for GOOD food, HOT food, the CORRECT order, and most importantly – GOOD customer service – especially from managers.

Tags
Pizza Dinner Lunch
Website
Video
Hours
Contact Business

Pizza Hut  Restaurant Reviews

Copy the link below and paste onto your website or blog to display badge.

Pizza Hut is located near the cities of Carter Lake.
People found this by searching for: Mandylyn16, Pizza Hut Council Bluffs Pierce, Pizza Hut Council Bluffs Ia, Pizza Hut Council Bluffs Pierce St, Pizza Hut Council Bluffs Delivery, and Pizza Hut Council Bluffs.