2856 Southwest Blvd
Kansas City, MO 64108-3613
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Ponak's Mexican Kitchen

Cuisine: Mexican, Lunch, Breakfast

Offer Available!
Pros
"We can always count on the quality of great food, service and ambience... It is our go-to Mexican resturant "
  • 8/17/2015

    A Mexican chowhound from Baltimore, MD tried it.

  • 7/24/2015

    A diner from Kansas City, MO tried it, didn't like it, and rated it . They didn't like the food, didn't like the service, and didn't like the ambiance.

  • 4/24/2015

    A diner from Dallas, TX tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

    Pros
    We can always count on the quality of great food, service and ambience... It is our go-to Mexican resturant
  • 1/10/2014

    A Mexican chowhound from Newark, NJ tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

mizzouatheart photo

mizzouatheart

 Kansas City, MO
 

Disappointing Experience

Kansas City’s Southwest Boulevard is famous for its authentic and beloved Mexican restaurants. After a Friday night happy hour, my husband and son met me downtown and we headed to Ponak’s. At around 6:15, the place was already hopping and we put our name on the list. Because the waiting area was crowded and our son was antsy, we ended up getting very concerned about the wait but when we asked for an approximate wait time, the gentlemen with the list said, “Not very long,” but would not give a time frame. Some twenty minutes later, our name was called and we were seated in the main dining room, which was very warm despite the ceiling fans overhead. The wait staff looked very harried and forgot to bring us our high chair until we reminded them.

Our server was pleasant but obviously stretched thin. We ordered our food and munched on chips but quickly realized our son was not going to make it much longer for an extended wait on the meal. We then found the waitress and asked for the meal to be prepared to go. She brought us the tortillas we requested for our son and some milk when Doug tracked her down.

When she brought the bill she was apologetic and explained that a server had called in sick and they were short-staffed which was evident. By the time we got home to sample our meal, we were disappointed. We had ordered the same thing, shredded pork tacos that were supposed to be topped with a spicy pico but the topping was not included. I thought the meat was delicious but Doug disagreed.

Overall, this experience was a bad one, mostly due to the heat and the service, but had we been without our son it would have been easier to handle.

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Mexican Sports Bar Dinner
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Ponak's Mexican Kitchen is located near the cities of North Kansas City, Kansas City, and Rosedale.
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