3540 Main St
Kansas City, MO 64111
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Poncho's Mexican Food

Neighborhoods: Hanover Place
Cuisine: Mexican, Latin American, Fast Food

Offer Available!
Overall
84%
Food
80%
Service
70%
Ambiance
50%
Pros
"Amazing food, friendly service. They don't do substitutions...deal with it...it's worth it! English is a second language and over a speaker box it's just too difficult...I can understand why they don't. Best tortillas ever!!!"
"No"
"Walked in was walked past by the help several times when I said something they looked at me like I was stupid still did not acknowledge me.....Love other locations but will never go back"
Cons
"Terrible customer service. Did not offer carne asada tostado and refused to put carne asada on a tostada as an added cost and meat. I am willing to pay extra but they still refused. Rude cashier. "
"Service"
  • 8/22/2019

    A dining patron from Concord, CA tried it.

  • 11/18/2017

    A diner from US tried it, liked it, and rated it . They liked the food, liked the service, and didn't like the ambiance.

  • 6/05/2017

    A Mexican chowhound from Centerville, KS tried it.

  • 5/12/2017

    A dining patron from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 2/03/2017

    A dining patron from Kansas City, MO tried it.

  • 1/14/2017

    A Mexican chowhound from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

    Pros
    Amazing food, friendly service. They don't do substitutions...deal with it...it's worth it! English is a second language and over a speaker box it's just too difficult...I can understand why they don't. Best tortillas ever!!!
  • 8/31/2016

    A Mexican chowhound from Atlanta, GA tried it.

  • 4/07/2016

    A Mexican food lover from Kansas City, MO tried it.

  • 2/14/2015

    A Mexican food lover from Dallas, TX tried it, didn't like it, and rated it . They didn't like the food, didn't like the service, and didn't like the ambiance.

    Pros
    No
    Cons
    Terrible customer service. Did not offer carne asada tostado and refused to put carne asada on a tostada as an added cost and meat. I am willing to pay extra but they still refused. Rude cashier.
  • 2/13/2015

    A Mexican chowhound from Dallas, TX tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

 

Tags
Mexican Parking Latin American
Website
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Poncho's Mexican Food  Restaurant Reviews

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Poncho's Mexican Food is located near the cities of North Kansas City, Kansas City, and Rosedale.
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