3540 Main St
Kansas City, MO 64111
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Poncho's Mexican Food

Neighborhoods: Hanover Place
Cuisine: Mexican, Latin American, Fast Food

Offer Available!
Overall
85%
Food
81%
Service
72%
Ambiance
54%
Pros
"Great"
"Amazing food, friendly service. They don't do substitutions...deal with it...it's worth it! English is a second language and over a speaker box it's just too difficult...I can understand why they don't. Best tortillas ever!!!"
"No"
"Walked in was walked past by the help several times when I said something they looked at me like I was stupid still did not acknowledge me.....Love other locations but will never go back"
Cons
"Terrible customer service. Did not offer carne asada tostado and refused to put carne asada on a tostada as an added cost and meat. I am willing to pay extra but they still refused. Rude cashier. "
"Service"
  • 5/11/2020

    A Mexican chowhound from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

    Pros
    Great
  • 8/22/2019

    A dining patron from Concord, CA tried it.

  • 11/18/2017

    A diner from US tried it, liked it, and rated it . They liked the food, liked the service, and didn't like the ambiance.

  • 6/05/2017

    A Mexican food lover from Centerville, KS tried it.

  • 5/12/2017

    A dining patron from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 2/03/2017

    A dining patron from Kansas City, MO tried it.

  • 1/14/2017

    A Mexican chowhound from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

    Pros
    Amazing food, friendly service. They don't do substitutions...deal with it...it's worth it! English is a second language and over a speaker box it's just too difficult...I can understand why they don't. Best tortillas ever!!!
  • 8/31/2016

    A Mexican chowhound from Atlanta, GA tried it.

  • 4/07/2016

    A diner from Kansas City, MO tried it.

  • 2/14/2015

    A dining patron from Dallas, TX tried it, didn't like it, and rated it . They didn't like the food, didn't like the service, and didn't like the ambiance.

    Pros
    No
    Cons
    Terrible customer service. Did not offer carne asada tostado and refused to put carne asada on a tostada as an added cost and meat. I am willing to pay extra but they still refused. Rude cashier.

 

Tags
Mexican Parking Latin American
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Poncho's Mexican Food  Restaurant Reviews

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Poncho's Mexican Food is located near the cities of North Kansas City, Kansas City, and Rosedale.
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