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Poncho's Mexican Food

Neighborhoods: Hanover Place
Cuisine: Mexican, Latin American, Fast Food

Offer Available!
Overall
84%
Food
80%
Service
70%
Ambiance
50%
Pros
"Amazing food, friendly service. They don't do substitutions...deal with it...it's worth it! English is a second language and over a speaker box it's just too difficult...I can understand why they don't. Best tortillas ever!!!"
"No"
"Walked in was walked past by the help several times when I said something they looked at me like I was stupid still did not acknowledge me.....Love other locations but will never go back"
Cons
"Terrible customer service. Did not offer carne asada tostado and refused to put carne asada on a tostada as an added cost and meat. I am willing to pay extra but they still refused. Rude cashier. "
"Service"
  • 11/18/2017

    A Mexican food lover from US tried it, liked it, and rated it . They liked the food, liked the service, and didn't like the ambiance.

  • 6/05/2017

    A dining patron from Centerville, KS tried it.

  • 5/12/2017

    A diner from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 2/03/2017

    A Mexican chowhound from Kansas City, MO tried it.

  • 1/14/2017

    A dining patron from Kansas City, MO tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

    Pros
    Amazing food, friendly service. They don't do substitutions...deal with it...it's worth it! English is a second language and over a speaker box it's just too difficult...I can understand why they don't. Best tortillas ever!!!
  • 8/31/2016

    A diner from Atlanta, GA tried it.

  • 4/07/2016

    A dining patron from Kansas City, MO tried it.

  • 2/14/2015

    A dining patron from Dallas, TX tried it, didn't like it, and rated it . They didn't like the food, didn't like the service, and didn't like the ambiance.

    Pros
    No
    Cons
    Terrible customer service. Did not offer carne asada tostado and refused to put carne asada on a tostada as an added cost and meat. I am willing to pay extra but they still refused. Rude cashier.
  • 2/13/2015

    A dining patron from Dallas, TX tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 9/27/2014

    A Mexican chowhound from Dallas, TX tried it, didn't like it, and rated it . They didn't like the food, didn't like the service, and didn't like the ambiance.

    Pros
    Walked in was walked past by the help several times when I said something they looked at me like I was stupid still did not acknowledge me.....Love other locations but will never go back
    Cons
    Service
August 30, 2009
 

Poncho's Mexican Food is world class!

I am absolutely addicted to Poncho's burritos!! They are huge and meaty! My favorite is the California burrito; Lots of steak, potatoes, cheese and pico! Also love the Texano when I'm in the mood for chicken.
December 31, 2008
 

24 hr Authentic Mexican Food

This establishment is absolutely wonderful! I have been a fan since they opened a few years back. They cook averything fresh on the grill as you wait in the drive through or in the restaurant and for a huge burrito you'll spend less than 4…
May 13, 2008
 

Authentic mexican

Great little mexican flair downtown. Good food, good prices, very clean and great authentic mexican food. Will definitely go back and recommend to others to go there for good food!

Read 5 reviews on Citysearch »

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Tags
Mexican Parking Latin American
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Poncho's Mexican Food is located near the cities of North Kansas City, Kansas City, and Rosedale.
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