1847 Village West Pkwy
Kansas City, KS 66111
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Stix

Neighborhoods: I-435 West KC-KS
Cuisine: Sushi, Catering, Lunch

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  • 5/11/2017

    A dining patron from Olathe, KS tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 6/19/2013

    A Sushi food lover from Saint Louis, MO tried it and liked it. They liked the food, liked the service, and liked the ambiance.

StixRestaurant photo

StixRestaurant

 Kansas City, KS
 

Customer Service

This message is for Jud c. Please contact me at [email protected] I’m leaving you another review as I have done on many sites now in response to your comment. I’m doing this to address your situation where you didn’t know why you couldn’t get a 21 dollar bottle of sake for the same price as the 12.99 that we were sold out of that sunday night. The number you left me is invalid therefore I have not been able to reach you. As soon as you can call or email me the faster I can address your concerns, if that is what you want…

Sushi

 

Jud photo

Jud

 Olathe, KS
 

Poor Customer Service at Stix‎

On July 19th, my colleagues and I decided to try Stix for the first time. Unfortunately, we did not have a good experience. Their bar was not fully stocked, and did not carry several liquors, including sake that is listed on their menu. When we tried to ask for a substitution for the same price as the out of stock cold sake (a difference of $8) the management said no. Not all of our Sushi choices were delivered to our table. We had to request our Sushi order menu be shown to us, and the waitress explained the chef overlooked the other items. No amends were offered until the very end. The assistant manager, Jeremy, offered us a round of drinks on the house. I pointed out that the round of drinks would exceed the price difference of the sake substitute ($8), but he still refused to supply the substituted Sake. My lone martini was $10. We did not understand their reasoning, especially when we spent alot of money, and would have spent more if they had tried to accomodate us. I tried to contact the manager Hoang on Monday, but he was too busy to accept my call.

Sushi

Sushi was ok, but the service is what ruined the experience.

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Stix is located near the cities of Kansas City.
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