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The Prime Smokehouse

Cuisine: Barbecue, Breakfast, Catering

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  • 3/14/2016

    A Barbecue food lover from Owings Mills, MD tried it.

  • 3/09/2016

    A Barbecue chowhound from US tried it.

  • 12/10/2014

    A Barbecue chowhound from Ashburn, VA tried it.

  • 12/05/2014

    A diner from Atlanta, GA tried it.

  • 9/04/2013

    A dining patron from Conover, NC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

EJK photo

EJK

 Raleigh, NC
 

Bad Management and service

The service is awful. We waited over 20 minutes for someone to even acknowledge our table. When we did receive attention, we had two waiters trying to assist but neither talking to the other. Once they finally realized someone had taken our main course order, it was in excess of 20 minutes before it arrived. Once you finally receive your food, it’s OK. The owners were great at providing excuses. We had an issue with our bill and the owners were not willing to assist. They have staff answering the phone during the day, providing inaccurate information that they are not willing to support. In the end we lost out because of their inadequately trained staff. We try to support local businesses, but when it’s all about the business and not about the benefit of the customer, we will not return. Unfortunately the “word of mouth” will be negative regarding this business. Poor service and bad management and OK food.

October 13, 2012
 

Wonderful Experience, great staff, and food melts in your mouth. Soul food at its best, healthy savvy love it!
October 7, 2012
 

You should honor your agreements via your catering and work on improving your customer service.

Read 4 reviews on Citysearch »

8/18/2017

An American chowhound from Raleigh, NC tried Buffalo's Cafe, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

8/18/2017

An American food lover from Raleigh, NC tried Wang's Kitchen, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

8/17/2017

A Mexican chowhound from Raleigh, NC tried CoCo Bongo.

8/08/2017

A Mexican food lover from Holly Springs, NC tried El Rodeo Mexican Restaurant and liked it.

8/08/2017

An American food lover from Raleigh, NC tried Red Robin Gourmet Burgers.

8/06/2017

A diner from Knightdale, NC tried Swain's Charcoal Steak House.

8/06/2017

A dining patron from Raleigh, NC tried Taste of China, liked it, and rated it . They liked the food, liked the service, and didn't like the ambiance.

8/04/2017

A diner from US tried Taste of China, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

8/04/2017

A diner from Reading, PA tried Barbecue Lodge of Raleigh.

8/03/2017

A dining patron from Morrisville, NC tried Domino's Pizza.

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Barbecue Delivery Breakfast
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The Prime Smokehouse  Restaurant Reviews

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The Prime Smokehouse is located near the cities of Nc State University and Brentwood.
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