Call

The Prime Smokehouse

Cuisine: Barbecue, Breakfast, Catering

Offer Available!
  • 3/14/2016

    A dining patron from Owings Mills, MD tried it.

  • 3/09/2016

    A Barbecue chowhound from US tried it.

  • 12/10/2014

    A Barbecue chowhound from Ashburn, VA tried it.

  • 12/05/2014

    A Barbecue chowhound from Atlanta, GA tried it.

  • 9/04/2013

    A dining patron from Conover, NC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

EJK photo

EJK

 Raleigh, NC
 

Bad Management and service

The service is awful. We waited over 20 minutes for someone to even acknowledge our table. When we did receive attention, we had two waiters trying to assist but neither talking to the other. Once they finally realized someone had taken our main course order, it was in excess of 20 minutes before it arrived. Once you finally receive your food, it’s OK. The owners were great at providing excuses. We had an issue with our bill and the owners were not willing to assist. They have staff answering the phone during the day, providing inaccurate information that they are not willing to support. In the end we lost out because of their inadequately trained staff. We try to support local businesses, but when it’s all about the business and not about the benefit of the customer, we will not return. Unfortunately the “word of mouth” will be negative regarding this business. Poor service and bad management and OK food.

October 13, 2012
 

Wonderful Experience, great staff, and food melts in your mouth. Soul food at its best, healthy savvy love it!
October 7, 2012
 

You should honor your agreements via your catering and work on improving your customer service.

Read 4 reviews on Citysearch »

5/23/2017

A Chinese food lover from US tried Wang's Kitchen.

5/22/2017

A dining patron from Bangor, ME tried Larry's Southern Kitchen.

5/19/2017

A diner from US tried Taste of China.

5/18/2017

A Chinese food lover from US tried Sino Wok, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

Comments
Overall food and customer services was excellent
5/17/2017

A dining patron from NC tried Crazy Fire Mongolian Grill, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

Pros
good food, decent prices
Cons
Sometimes there is a line to get the food cooked and this can be the worst.
5/17/2017

A Chinese chowhound from Reading, PA tried Wang's Kitchen, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

5/12/2017

A Casual dining food lover from San Marcos, CA tried Cenote Grill in Country Club, didn't like it, and rated it . They didn't like the food, didn't like the service, and liked the ambiance.

5/11/2017

A Deli chowhound from Raleigh, NC tried Philly Steak & Subs and liked it. They liked the food, liked the service, and liked the ambiance.

5/10/2017

A Diner food lover from Erwin, NC tried Panera Bread.

5/10/2017

A Southern chowhound from Murfreesboro, TN tried Rye Bar and Southern Kitchen.

Tags
Barbecue Delivery Breakfast
Website
Video
Hours
Contact Business
Saint-Jacques

French in North

Sullivan's Steakhouse

Steakhouse in Hillsborough

Bella Monica

Italian in Northwest

Fins

Seafood in Central

The Prime Smokehouse  Restaurant Reviews

Copy the link below and paste onto your website or blog to display badge.

The Prime Smokehouse is located near the cities of Nc State University and Brentwood.
People found this by searching for: Prime Smokehouse Reviews, Prime Smokehouse Rocky Mount, Prime Smokehouse Rocky Mount Nc, Prime Smokehouse, Prime Smokehouserestaurant Rocky Mount N.C., Prime Smoke House Rocky Mount North Carolina, Smokehouse Restaurant In Rocky Mount Nc, and Prime Smokehouse Menu.