Call

The Prime Smokehouse

Cuisine: Barbecue, Breakfast, Catering

Offer Available!
  • 3/14/2016

    A diner from Owings Mills, MD tried it.

  • 3/09/2016

    A Barbecue food lover from US tried it.

  • 12/10/2014

    A dining patron from Ashburn, VA tried it.

  • 12/05/2014

    A Barbecue food lover from Atlanta, GA tried it.

  • 9/04/2013

    A diner from Conover, NC tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

EJK photo

EJK

 Raleigh, NC
 

Bad Management and service

The service is awful. We waited over 20 minutes for someone to even acknowledge our table. When we did receive attention, we had two waiters trying to assist but neither talking to the other. Once they finally realized someone had taken our main course order, it was in excess of 20 minutes before it arrived. Once you finally receive your food, it’s OK. The owners were great at providing excuses. We had an issue with our bill and the owners were not willing to assist. They have staff answering the phone during the day, providing inaccurate information that they are not willing to support. In the end we lost out because of their inadequately trained staff. We try to support local businesses, but when it’s all about the business and not about the benefit of the customer, we will not return. Unfortunately the “word of mouth” will be negative regarding this business. Poor service and bad management and OK food.

October 13, 2012
 

Wonderful Experience, great staff, and food melts in your mouth. Soul food at its best, healthy savvy love it!
October 7, 2012
 

You should honor your agreements via your catering and work on improving your customer service.

Read 4 reviews on Citysearch »

4/13/2018

A chowhound from Raleigh, NC tried Jack's Seafood.

4/10/2018

A dining patron from Warren, OH tried Sushi Tsune, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

4/09/2018

A Chinese chowhound from Hazelwood, MO tried King's Wok Chinese Restaurant, didn't like it, and rated it . They didn't like the food, liked the service, and didn't like the ambiance.

Cons
Food had no flavor. Yellow rice not fried one pea no onions just bland. First time I ever had to add salt to Chinese Food and it still didn't help.. the beef was not seasoned taste like they used gravy mix for sauce
4/06/2018

A Chinese chowhound from Raleigh, NC tried Taste of China.

4/04/2018

A Chinese chowhound from GA tried Wang's Kitchen.

4/01/2018

An American chowhound from Lillington, NC tried Sweet Tomatoes.

3/17/2018

A diner from Raleigh, NC tried Hooters.

3/14/2018

A dining patron from US tried Jumbo China.

3/10/2018

A diner from Raleigh, NC tried Wang's Kitchen.

3/09/2018

A diner from Raleigh, NC tried Taste of China, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

Tags
Barbecue Delivery Breakfast
Website
Video
Hours
Contact Business

The Prime Smokehouse  Restaurant Reviews

Copy the link below and paste onto your website or blog to display badge.

The Prime Smokehouse is located near the cities of Nc State University and Brentwood.
People found this by searching for: Prime Smokehouserestaurant Rocky Mount N.C., Prime Smokehouse Rocky Mount Nc, Prime Smokehouse Reviews, Smokehouse Restaurant In Rocky Mount Nc, Prime Smokehouse, Prime Smokehouse Menu, Smoke House Raleigh, Prime Smokehouse Rocky Mount, and Prime Smoke House Rocky Mount North Carolina.