Wok N Roll

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Cuisine: Chinese, Lunch, Cafe

Wok N Roll is a Chinese, Lunch, and Cafe restaurant where most Menuism users came for a family meal and paid less than $10.

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Overall
97%
Food
96%
Service
84%
Ambiance
66%
Pros
"Cheap"
"friendly people work there."
"People behind the counter are poorly trained and argumentative. They do not seem to care whether the customer is served. The manager s the mother of at least one of the employees and tells people to "fuck off" if they don't like the service. We recomme"
"Yeah"
"Great food delivery is usually an issue though. Huge portions! "
"Orange chicken, crab rangoon, beef teriyaki, chicken fingers "
"Love the food the only place I will order Chinese food from in biddeford delivery people ate nice and so are the people inside. Try the food you'll love it."
"The food and hospitality are both outstanding "
"Crab rangoon"
"Big portions and low prices.its good 4 out of 5 time u get it."
"e.g. apple pie, fast service, kid-friendly, etc...fresh food"
"The orange chicken and crab ran goons are amazing"
"The food"
"Very good food "
"Great food"
"Best food, great value, large portions. Julie who is always there is very cold!! Always seems angry and acts like she hates her job. Restraunt is really cold inside and parking lot needs a major fixing"
Cons
"Horrible customer service... Very rude "
"The servers should be appropriately trained or fired. The manager should be fired."
"Ambiance, set up"
"Nothing, it's all great "
"Nothing"
"Sometime the spare ribs are over cooked or too fatty no meat "
"Rude service!!! And kind of long waits"
"Service, counter help not very friendly"
"Get rid of Julie and fix the parking lot"
Comments
"Do not go here"
"Go ANYWHERE else."
"Eat here"
"Food was amazing chefs are great"
"Great food great taste"
 

Bad Place

While the food is somewhat acceptable, the service is poor at best. The people behind the counter are poorly trained and argumentative. Their preferred way of dealing with issues and complaints is to say “Get out of my face” or simply hang up the phone. The manager, who is the mother of one of the poorly trained servers, tells you to “fuck off” and hangs up the phone if you attempt to complain. All in all, not a very customer friendly place. Additionally, the unisex bathroom was filthy. There were feces on the floor by the toilet!!

Tags
Chinese Dinner Lunch
Website
Video
Hours
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Wok N Roll  Restaurant Reviews

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  • 4/11/2017 A diner from Saco, ME tried it.

  • 3/27/2017 A diner from Old Orchard Beach, ME tried it and liked it.

  • 3/17/2017 A diner from Brooklyn, NY tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 2/04/2017 A diner from Bucksport, ME tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

  • 12/30/2016 A diner from Biddeford, ME tried it and liked it. They liked the food and liked the service.

  • 10/15/2016 A diner from Old Orchard Beach, ME tried it.

  • 9/07/2016 A diner from US tried it.

  • 8/05/2016 A diner from Biddeford, ME tried it.

  • 2/14/2016 A diner from Biddeford, ME tried it, didn't like it, and rated it . They liked the food, didn't like the service, and didn't like the ambiance.

    Pros
    Cheap
    Cons
    Horrible customer service... Very rude
    Comments
    Do not go here
  • 1/22/2016 A diner from Biddeford, ME tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.

Wok N Roll is located near the cities of Saco.
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