Diner Survey Results 111 responses
"Friendly, good portions"
"Cheap"
"friendly people work there."
"People behind the counter are poorly trained and argumentative. They do not seem to care whether the customer is served. The manager s the mother of at least one of the employees and tells people to "fuck off" if they don't like the service. We recomme"
"Yeah"
"Great food delivery is usually an issue though. Huge portions! "
"Orange chicken, crab rangoon, beef teriyaki, chicken fingers "
"Love the food the only place I will order Chinese food from in biddeford delivery people ate nice and so are the people inside. Try the food you'll love it."
"The food and hospitality are both outstanding "
"Crab rangoon"
"Big portions and low prices.its good 4 out of 5 time u get it."
"e.g. apple pie, fast service, kid-friendly, etc...fresh food"
"The orange chicken and crab ran goons are amazing"
"The food"
"Very good food "
"Great food"
"Best food, great value, large portions. Julie who is always there is very cold!! Always seems angry and acts like she hates her job. Restraunt is really cold inside and parking lot needs a major fixing"
"Horrible customer service... Very rude "
"The servers should be appropriately trained or fired. The manager should be fired."
"Ambiance, set up"
"Nothing, it's all great "
"Nothing"
"Sometime the spare ribs are over cooked or too fatty no meat "
"Rude service!!! And kind of long waits"
"Service, counter help not very friendly"
"Get rid of Julie and fix the parking lot"
"Go ANYWHERE else."
"Eat here"
"Food was amazing chefs are great"
"Great food great taste"
Recent Visitors to Wok N Roll
- 3/21/2023
A Chinese food lover from Biddeford, ME tried it.
- 11/19/2021
A diner from Biddeford, ME tried it.
- 4/08/2022
A dining patron from Saco, ME tried it.
- 3/26/2022
A Chinese chowhound from Biddeford, ME tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
- 2/18/2022
A Chinese food lover from US tried it.
- 12/30/2021
A diner from US tried it and rated it . They didn't like the service and didn't like the ambiance.
- Pros
- Something has changed. Past few times no flavor at all on my chicken lowmein no flavor dry rice. Ordered delivery no chicken fingers no sauces I asked for. Just blaa im done wasting my money on them!! Put some flavor in your food! I dont know what happing
- 9/25/2021
A dining patron from Wooster, OH tried it.
- 5/19/2021
A Chinese food lover from US tried it, didn't like it, and rated it . They didn't like the food, didn't like the service, and didn't like the ambiance.
- Cons
- Burnt chicken fingets
- 5/15/2021
A Chinese chowhound from Biddeford, ME tried it and liked it.
- 3/16/2021
A dining patron from Saco, ME tried it and liked it. They liked the food.
Bad Place
While the food is somewhat acceptable, the service is poor at best. The people behind the counter are poorly trained and argumentative. Their preferred way of dealing with issues and complaints is to say “Get out of my face” or simply hang up the phone. The manager, who is the mother of one of the poorly trained servers, tells you to “fuck off” and hangs up the phone if you attempt to complain. All in all, not a very customer friendly place. Additionally, the unisex bathroom was filthy. There were feces on the floor by the toilet!!
Best Dishes at Wok N Roll
View all dishesThese dishes from the Wok N Roll menu are contributed by Menuism users directly, as part of a restaurant review, or as part of a photo upload.
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10. Sweet and Sour Chicken Lunch Special
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000. Vegetable Egg Roll
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205. Shrimp with Garlic Sauce
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