Wok N Roll

Call

Cuisine: Chinese

Wok N Roll is a Chinese restaurant where most Menuism users came for a family meal and paid less than $10.

Offer Available!
Overall
97%
Food
96%
Service
83%
Ambiance
66%
Pros
"Cheap"
"friendly people work there."
"People behind the counter are poorly trained and argumentative. They do not seem to care whether the customer is served. The manager s the mother of at least one of the employees and tells people to "fuck off" if they don't like the service. We recomme"
"Yeah"
"Great food delivery is usually an issue though. Huge portions! "
"Orange chicken, crab rangoon, beef teriyaki, chicken fingers "
"Love the food the only place I will order Chinese food from in biddeford delivery people ate nice and so are the people inside. Try the food you'll love it."
"The food and hospitality are both outstanding "
"Crab rangoon"
"Big portions and low prices.its good 4 out of 5 time u get it."
"e.g. apple pie, fast service, kid-friendly, etc...fresh food"
"The orange chicken and crab ran goons are amazing"
"The food"
"Very good food "
"Great food"
"Best food, great value, large portions. Julie who is always there is very cold!! Always seems angry and acts like she hates her job. Restraunt is really cold inside and parking lot needs a major fixing"
Cons
"Horrible customer service... Very rude "
"The servers should be appropriately trained or fired. The manager should be fired."
"Ambiance, set up"
"Nothing, it's all great "
"Nothing"
"Sometime the spare ribs are over cooked or too fatty no meat "
"Rude service!!! And kind of long waits"
"Service, counter help not very friendly"
"Get rid of Julie and fix the parking lot"
Comments
"Do not go here"
"Go ANYWHERE else."
"Eat here"
"Food was amazing chefs are great"
"Great food great taste"
 

Bad Place

While the food is somewhat acceptable, the service is poor at best. The people behind the counter are poorly trained and argumentative. Their preferred way of dealing with issues and complaints is to say “Get out of my face” or simply hang up the phone. The manager, who is the mother of one of the poorly trained servers, tells you to “fuck off” and hangs up the phone if you attempt to complain. All in all, not a very customer friendly place. Additionally, the unisex bathroom was filthy. There were feces on the floor by the toilet!!

Tags
Chinese Takeout Good for groups
Website
Video
Hours
Contact Business

Wok N Roll  Restaurant Reviews

Copy the link below and paste onto your website or blog to display badge.

  • 2/14/2016 A diner from Biddeford, ME tried it, didn't like it, and rated it 1 star. They liked the food, didn't like the service, and didn't like the ambiance.

    Pros
    Cheap
    Cons
    Horrible customer service... Very rude
    Comments
    Do not go here
  • 1/22/2016 A diner from Biddeford, ME tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

  • 1/09/2016 A diner from Saco, ME tried it and liked it.

  • 12/11/2015 A diner from Sanford, ME tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.

    Pros
    friendly people work there.
  • 12/07/2015 A diner from Belgrade, ME tried it.

  • 10/05/2015 A diner from Belgrade, ME tried it.

  • 7/29/2015 A diner from Manchester, NH tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and didn't like the ambiance.

  • 7/04/2015 Richt tried it, didn't like it, and rated it 1 star. Richt didn't like the food, didn't like the service, and didn't like the ambiance.

    Pros
    People behind the counter are poorly trained and argumentative. They do not seem to care whether the customer is served. The manager s the mother of at least one of the employees and tells people to "fuck off" if they don't like the service. We recomme
    Cons
    The servers should be appropriately trained or fired. The manager should be fired.
    Comments
    Go ANYWHERE else.
  • 6/27/2015 A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.

  • 6/26/2015 A diner from San Francisco, CA tried it.

Wok N Roll is located near the cities of Saco.
People found this by searching for: Wok And Roll Biddeford Menu, Wok N Roll Menu Biddeford, Wok N Roll Biddeford, Wok N Roll Biddeford Menu, Wok And Roll Biddeford Maine Menu, Wok N Roll Menu, Wok And Roll Biddeford, and Wok N Roll Biddeford Maine Menu.