Blank

Brother's Chinese Restaurant

 16715 52nd Ave W
Lynnwood, WA
 

HORRIBLE CUSTOMER SERVICE! DISREPSECTFULL AND RUDE!

My grandparents and I have been going here for 20+ years. Their food is good and M.S.G. free. They recently started to deliver. They put their menu on our door step. We have ordered twice now. I just tried putting in a $50.00 dollar delivery order and I was refused service and hung up on. I was too upset to call back so my husband called them back with no answer. We waited 10 minutes and called back and they answered. They would not let us talk to a manager or the owner, stating no one was in charge. Treated us with total disrespect. Argumentative and refusing to come to some sort of peaceful solution. This all ended with the woman on the phone hanging up on my husband. I am totally disappointed in the Brothers Chinese Restaurant. I will never order from there again. It’s too bad because the food is good. This instance happened June 25th 2013 at 7:22pm.— Another note the first time we delivered the same delivery guy came into our house too. My husband was so upset as he was in his underwear. What the eff?

See all reviews

Log in to your Menuism account to leave a comment.

See all latest comments

I Dine In: