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China Jade

 5002 Ep True Pkwy
West Des Moines, IA
 

WORST SERVICE EVER !!!

FIRST OFF WE WAITED OVER AN HOUR AND A HALF FOR FOOD TO BE DELIVERED 2 MILES AWAY. WE NORMALLY WOULD OF TRIED TO EAT OUT BUT DUE TO SOME BUSINESS THAT NEEDED TO BE DONE AT THAT TIME HENDURED US TOO. WHEN WE FINALLY RECEIVED FOOD IT WAS EXTREMELY COLD AND THE TO GO BOXES WERE ONLY HALF ORDERS SO I CALLED IMMEDIATELY TO MAKE A COMPLAINT WITH THE MANAGER. THE LADY WHO I SPOKE WITH APOLOGIZED AND SAID IT WAS ACTUALLY THE MANAGER WHO DELIVERED OUR FOOD CAUSE THEY WERE HAVING ISSUES WITH THEIR REGULAR DELIVERY DRIVER. AS SHE WAS ABOUT TO REFUND OUR MONEY THE MANAGER SHOWED UP AND TOLD ME THAT WAS TOO BAD IF FOOD WAS COLD AND TO MICROWAVE IT AND THE SIZE OF THEIR PORTIONS ARE HOW THEY DO THINGS THERE AND CANCELLED THE REFUND. WHEN I TOLD HER I WOULD SPEAK OF THIS IN THEIR REVIEWS SHE TOLD ME SHE DIDNT CARE. WELL I KNOW I WONT EVER BE DOING BUSINESS WITH THEM AND THE OWNERS SHOULD BE AWARE OF WHAT KIND OF PERSONELL IS REPRESENTING THEIR RESTURANT.

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