Napoli Pizza & Grill

 4409 Chapman Hwy
Knoxville, TN


They served a chicken hero on a hamburger roll and tried to make me feel like I expected too much. What I ordered is both on the menu and on the wall menu and it is listed as a HERO. I tried to work it out with them and they told me first it was a misprint (not my fault). When I took a picture of the wall menu showing that my sandwich was to be served on a hero bun not a small hamburger bun the man told me I was not allowed to take pictures. I was on the road and I did not realize what they had served me until I was several miles away. I thought like most restaurants they would make it up to the customer. NOT HERE..They tried to make it like it was my fault and I should accept their menu “misprint” The sandwich was very small and left me hungry while my friend who bought a sub at Kroger’s was not hungry.

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