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Texas Roadhouse

 3431 Nelson Rd
Lake Charles, LA
 

Not Handicap Accessible

Our party had to wait over 90 minutes to be seated, because my brother-n-law is in a wheelchair. Since there were no seating available to fit all, my brother-n-law had to whelk his chair to be situated at the table. After we settled into the cramped area, we were approached by the manager and were informed that my brother-n-law’s chair had to be removed because it was considered a fire hazard. Suffice it to say, we were very upset and left the restaurant. The management and service staff were very rude and because of this experience, we may never experience any of the meals that have rave reviews. THE TEXAS ROADHOUSE Restaurants are not equipped to accommodate handicap persons, which is in direct violation.

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