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Teapot

 116 Main St
Northampton, MA
 

Horrible customer service, rude staff

I was a regular customer at this restaurant for several months. I ordered probably once a week. They were always wonderful with keeping onions out of my food (I have an onion allergy). Today though, I picked up my fried rice rice and it had large chunks of hard uncooked rice in it. I called and asked for a new one, and the manager was not only rude but refused to give me a new one or refund my money. Horrible customer service.

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I Dine In:
Sofai reviewed Teapot