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House of Pizza

 1690 W Shore Rd
Warwick, RI
 

rude service

I have been going to House of Pizza for years and have stayed for every owner. But lately customer service has really gone down. My son placed a order at 3:54 on a Sat. the man answering mumbled through the whole order after giving my name and phone number and order and repeatedly telling him he wasn’t speaking loud enough to hear we believed our order would be placed. It was not. When we got there he was eating and said the order hadn’t been made. On returning home I checked my sons phone to make sure he dialed the right number he had. The short man with dark hair and glasses was very rude on the phone insisting that we never made the call even when I told him I was sitting right next to my son when he placed not only the call and then the order he became even more rude. I will never return to this pizza place and I hope the owner will fix his problem staff. I used to give this pizza shop a 5 star but not any longer sorry

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