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Oriental Restaurant

 918 S Belt Hwy
St Joseph, MO
 

Terrible service, mediocre food!

I’m giving this restaurant 1 star out of respect for what it use to be, it was once my family’s “go to” place in St. Joseph for Chinese food. As a retired army officer and parent of a recent “empty nest,” my wife and I are now able to do a lot of day travel getaways together. We stopped by Oriental Restaurant on the way home from Omaha last Friday to get our favorite take out so we would not have to cook later on. Two orders of Springfield Cashew Chicken, fantail shrimp and crab rangoon. Ten minute wait, started home and finally reached over to get a crab rangoon and instead it was a beef won ton. We drove over 5 miles back, the lady was on the phone but we told the cook and he went back to fix our order. When the lady was off the phone, she told me in a very angry manner that I ordered the won ton. My wife and I don’t eat beef won ton, and I explained to her we had never ordered or ate that dish in our lives, why would we start now. I even pointed to the product on the menu when ordering as my military service had taught me to overcome any language barriers. Instead of admitting she “might” have made a mistake (no receipt either) she told me (in her own words) that she was 100% sure she was right. I brought back the wrong part of the order and she was going to charge us extra for our correct order. When I refused she berated me some more basically telling me that I was lying. I was upset and told her how disappointed I was with the service and planned to go to Yelp. As I walked out she said “I don’t care, I’m sick of this and want out of this business.” To add insult to energy, my wife and I both felt sick after eating the food. Eat at your own risk, I’m sure there is a reason the help won’t stay on. A sad state for a once good place to eat!

88. Chicken with Cashew Nuts

Made my wife and I both sick

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  • 9/12/2017

    Leegrooms tried Oriental Restaurant, didn't like it, and rated it . Leegrooms didn't like the food, didn't like the service, and didn't like the ambiance.

    Pros
    I'm giving this restaurant 1 star out of respect for what it use to be, it was once my family's "go to" place in St. Joseph for Chinese food. As a retired army officer and parent of a recent "empty nest," my wife and I are now able to do a lot of day trav
    Cons
    I'm giving this restaurant 1 star out of respect for what it use to be, it was once my family's "go to" place in St. Joseph for Chinese food. As a retired army officer and parent of a recent "empty nest," my wife and I are now able to do a lot of day trav
    Comments
    I'm giving this restaurant 1 star out of respect for what it use to be, it was once my family's "go to" place in St. Joseph for Chinese food. As a retired army officer and parent of a recent "empty nest," my wife and I are now able to do a lot of day trav

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