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Petrillo's Pizza Restaurant

 833 E Valley Blvd
San Gabriel, CA
 

Greasy Food & Horrible Service

We placed an order over the phone on a Friday night during Lent, and the lady repeated it for confirmation. We ordered “ravioli with mushroom with herbs & marsala sauce” ~ but when we got home they gave us ravioli covered with greasy oily alfredo sauce. We also ordered “spaghetti with fresh garlic & olive oil” ~ but when we got home they gave us spaghetti with tomato meat sauce.
We called them up to inform them of their blatant mistake, but received no apology, just excuses “our internet menu is incorrect, the items you ordered over the phone are not what we serve” WHAT? Then why did the lady at Petrillo’s repeat our order over the phone for confirmation? She should have said, “Sorry, but our menu has changed & we no longer offer the items you are ordering. Would you like something different?”
Instead, the manager said we should have known better (huh?), and we could drive back if we want something different. NO thank you ~ never driving over there, never ordering from there, never eating from there, and never recommending Petriollo’s to anyone!

Ravioli with Mushrooms, Fresh Herbs & Marsala Sauce

I received the ravioli stuffed with mushrooms, but not with any fresh herbs and marsala sauce … instead they smothered in a greasy oily white alfredo sauce ~ yuck! Not at all what I ordered ~ and not an apology from the lady who took my order & incorrectly gave it to the kitchen to destroy.

Spaghetti with Garlic & Olive Oil

I received the spaghetti, but with no garlic and no olive oil… instead they covered it with a tomato meat sauce. Again, not at all what I ordered ~ and again no apology from the lady who took my order & incorrectly gave it to the kitchen to destroy.

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