Diner Survey Results 523 responses
Overall
97%
Food
98%
Service
83%
Ambiance
70%
Pros
" My fish sandwich was over cooked, my brother's shrimp was hard. Long wait for a disappointment. "
"Fish wish Was fresh and hot "
"I love there double fish wish and there service is awesome "
"Great food and pricing"
"Polite worker"
"The food is good. "
"Professional"
"To slow "
"Great food"
"Customer friendly and excellent food"
"Delicious food been eating docks for 35 plus years."
"As always the food is good! "
"Awesome staff"
"Love the fishwich been eating for years. Wish they had another one "
"Food Google services too slow "
"BEST FISH IN TOWN"
"The fish everyone seems to really like, which is alright with me but the service is all around terrible."
"I been coming to this location for years and I'm on my way now to get me some lol"
"best seafood in Chicago - by far!"
"Eating "
"The costumer service, and the food was great"
"Slow service, "
"."
"Slow service"
"Fish sandwich "
"I enjoy everything the food is awesome "
"Fish"
"Food"
"Excellent food"
"Food delicious."
"Location is great!!!"
"The food is fresh and hot!"
"Food is good"
"Fresh and fast food "
"Good food, reasonable prices"
"the food is nice...but once I had a large order for the shrimp teasers and they just had open and when I give them to my friends they taste like they wasnt freshly cook...other wise its cool."
"Food is just good."
"The food taste great!"
"Food, price"
"Shrimp"
"They are famous for the fishwish with cheese "
"So far I've only had the opportunity of trying the fish but in the future I plan on trying other food on the menu, but the fish was exceptional in taste and quality to me."
"Food was good ...I called in advance the lady told me 30 minutes I waited25 minutes before I left the house.... Got there it was an extra30 minutes and I had to give my order over again...and they had an attitude I'm the one should have had one "
"Food"
"Goo d food"
"Great food."
"e.g. apple pie, fast service, kid-friendly, etc...everything "
"Menu variety"
"very nice people"
"I will send all of my first transit coworker there for lunch"
"excellent."
"Love fishwich"
"QuAlity"
"Great prices and tasty fish "
"Food served fresh!"
"Good food but slow service"
"Slow services "
"Friendly good food butthey want answer the phone"
"Hot and fast"
"Food is great"
"The food is awsome and the servers are great. "
"the wrong order I ordered a fish wish combo with onion rings and a tee and I did not get that I had no cheese on it which I paid for an extra tartar sauce which I did not receive"
"Very small, line long"
"Food nice and hot!!!"
"Freshly cooked "
"Good food"
"Good"
"Good food all the time "
"Fresh cook to order food"
"Fresh food"
"41 years old..been coming here since i can remember.."
"Fish"
"Great food"
"Really good fish "
"the fish wish was great but they forgot to give me my cheesecake I paid for but other than that great."
"Nuggets the greatest "
"The food taste so good that you forget just how long it took to get it.....but it is Definitely.worth the wait"
"parking"
"Clean and fast"
"Fish wish Was fresh and hot "
"I love there double fish wish and there service is awesome "
"Great food and pricing"
"Polite worker"
"The food is good. "
"Professional"
"To slow "
"Great food"
"Customer friendly and excellent food"
"Delicious food been eating docks for 35 plus years."
"As always the food is good! "
"Awesome staff"
"Love the fishwich been eating for years. Wish they had another one "
"Food Google services too slow "
"BEST FISH IN TOWN"
"The fish everyone seems to really like, which is alright with me but the service is all around terrible."
"I been coming to this location for years and I'm on my way now to get me some lol"
"best seafood in Chicago - by far!"
"Eating "
"The costumer service, and the food was great"
"Slow service, "
"."
"Slow service"
"Fish sandwich "
"I enjoy everything the food is awesome "
"Fish"
"Food"
"Excellent food"
"Food delicious."
"Location is great!!!"
"The food is fresh and hot!"
"Food is good"
"Fresh and fast food "
"Good food, reasonable prices"
"the food is nice...but once I had a large order for the shrimp teasers and they just had open and when I give them to my friends they taste like they wasnt freshly cook...other wise its cool."
"Food is just good."
"The food taste great!"
"Food, price"
"Shrimp"
"They are famous for the fishwish with cheese "
"So far I've only had the opportunity of trying the fish but in the future I plan on trying other food on the menu, but the fish was exceptional in taste and quality to me."
"Food was good ...I called in advance the lady told me 30 minutes I waited25 minutes before I left the house.... Got there it was an extra30 minutes and I had to give my order over again...and they had an attitude I'm the one should have had one "
"Food"
"Goo d food"
"Great food."
"e.g. apple pie, fast service, kid-friendly, etc...everything "
"Menu variety"
"very nice people"
"I will send all of my first transit coworker there for lunch"
"excellent."
"Love fishwich"
"QuAlity"
"Great prices and tasty fish "
"Food served fresh!"
"Good food but slow service"
"Slow services "
"Friendly good food butthey want answer the phone"
"Hot and fast"
"Food is great"
"The food is awsome and the servers are great. "
"the wrong order I ordered a fish wish combo with onion rings and a tee and I did not get that I had no cheese on it which I paid for an extra tartar sauce which I did not receive"
"Very small, line long"
"Food nice and hot!!!"
"Freshly cooked "
"Good food"
"Good"
"Good food all the time "
"Fresh cook to order food"
"Fresh food"
"41 years old..been coming here since i can remember.."
"Fish"
"Great food"
"Really good fish "
"the fish wish was great but they forgot to give me my cheesecake I paid for but other than that great."
"Nuggets the greatest "
"The food taste so good that you forget just how long it took to get it.....but it is Definitely.worth the wait"
"parking"
"Clean and fast"
Cons
"No phone orders
In store ordering take too long."
"The service, it has taken up to 2 hours to get a carryout. "
"Too small"
"The space in restaurant is small and not enough Docks restaurants."
"Not able to accommodate the patrons."
"Location"
"small waiting area"
"Bigger place"
"Faster service"
"Small restaurant."
" Cooks are Slow."
"It's always crowded... and there is no place to stand or sit literally there is ppl standing in the door way."
"Long wait, place to small, doesn't look clean inside"
"Need more stores"
"Hot sauce"
"The service is very slow but because it's the only one left open they still thrive. They should work on a better system to be more efficient "
"Slow service and need to improve attitude when dealing with customers "
"Extremely slow service, not customer friendly. "
"...greeting the customers "
"The place is to small "
"e.g. slow service, under-cooked food, loud, etc...small "
"Slow service, fish was cold after waiting 40 minutes"
"None con's service was awsome"
"Crowded not big enough. Poor service timr"
"Long line"
"Service a lil slow"
"Small space"
"Horrible customer service very ghetto!!!!!"
"I could not speak to anyone cuz no one will answer the phone everytime I call they hang out I don't know if I will go back to that restaurant I came all the way from Joliet because I was so that fish which was good at docks"
"They take way to long to serve your food. You shouldn't make a call in order 20mins before arrival and stil have to wait 20 Minutes thats crazy"
"Long wait"
"Tooooooo small !"
"A little slow "
"None"
"The wait i guess fast food fish just has to be done rite; but ill wait again and again ;yes sir!!!!"
"Just open up more stores plz "
"NO SPACE...25YR PROBLEM..."
"To small inside "
"None"
"The time you wait for the food can wearon your patience"
"to small"
"Crowded"
"The service, it has taken up to 2 hours to get a carryout. "
"Too small"
"The space in restaurant is small and not enough Docks restaurants."
"Not able to accommodate the patrons."
"Location"
"small waiting area"
"Bigger place"
"Faster service"
"Small restaurant."
" Cooks are Slow."
"It's always crowded... and there is no place to stand or sit literally there is ppl standing in the door way."
"Long wait, place to small, doesn't look clean inside"
"Need more stores"
"Hot sauce"
"The service is very slow but because it's the only one left open they still thrive. They should work on a better system to be more efficient "
"Slow service and need to improve attitude when dealing with customers "
"Extremely slow service, not customer friendly. "
"...greeting the customers "
"The place is to small "
"e.g. slow service, under-cooked food, loud, etc...small "
"Slow service, fish was cold after waiting 40 minutes"
"None con's service was awsome"
"Crowded not big enough. Poor service timr"
"Long line"
"Service a lil slow"
"Small space"
"Horrible customer service very ghetto!!!!!"
"I could not speak to anyone cuz no one will answer the phone everytime I call they hang out I don't know if I will go back to that restaurant I came all the way from Joliet because I was so that fish which was good at docks"
"They take way to long to serve your food. You shouldn't make a call in order 20mins before arrival and stil have to wait 20 Minutes thats crazy"
"Long wait"
"Tooooooo small !"
"A little slow "
"None"
"The wait i guess fast food fish just has to be done rite; but ill wait again and again ;yes sir!!!!"
"Just open up more stores plz "
"NO SPACE...25YR PROBLEM..."
"To small inside "
"None"
"The time you wait for the food can wearon your patience"
"to small"
"Crowded"
Comments
"Come here it's the Best"
"If they could figure how to up date the seating, and how to keep the same flavor of the food but be quicker ,then they could expand more."
"Love the food the recipe has not changed"
"Good food!!"
"Small business "
"Call in your order if your familiar with the menu or know exactly what you want.......they are ALWAYS crowded!!!!"
"Close down 87th Street location and sell the breading in stores. Customer service is very poor. The store is very small. I pray for good food after waiting and waiting. Overall, this place Sucks!"
"And...my wings came with a piece of bread that they put under the fries so it soaked up grease I couldn't eat it. By time I got my food the fries were cold."
"They should know that they would be successful enough to get a bigger place at least so people aren't hanging out the door"
"Be prepared to wait"
"Waiting area needed cleaning. Cook was rude to a customer."
"Wish there were more locations "
"Not enough sitting room"
"the wait time was okay the customer service was okay will I go back to that restaurant yes only if I can get my order correct it at the time of the problem and I will check my food then because julia is a long way from 87th and the Dan Ryan"
"Customers can get better "
"No"
"I cannot locate the phone number of this restaurant "
"Need one on the West side of Chicago."
"Keep the good food coming "
"No"
"More stores"
"If they could figure how to up date the seating, and how to keep the same flavor of the food but be quicker ,then they could expand more."
"Love the food the recipe has not changed"
"Good food!!"
"Small business "
"Call in your order if your familiar with the menu or know exactly what you want.......they are ALWAYS crowded!!!!"
"Close down 87th Street location and sell the breading in stores. Customer service is very poor. The store is very small. I pray for good food after waiting and waiting. Overall, this place Sucks!"
"And...my wings came with a piece of bread that they put under the fries so it soaked up grease I couldn't eat it. By time I got my food the fries were cold."
"They should know that they would be successful enough to get a bigger place at least so people aren't hanging out the door"
"Be prepared to wait"
"Waiting area needed cleaning. Cook was rude to a customer."
"Wish there were more locations "
"Not enough sitting room"
"the wait time was okay the customer service was okay will I go back to that restaurant yes only if I can get my order correct it at the time of the problem and I will check my food then because julia is a long way from 87th and the Dan Ryan"
"Customers can get better "
"No"
"I cannot locate the phone number of this restaurant "
"Need one on the West side of Chicago."
"Keep the good food coming "
"No"
"More stores"
Recent Visitors to Dock's
- 8/05/2023
A Catering chowhound from Chicago, IL tried it.
- 4/21/2023
A dining patron from Chicago, IL tried it.
- 3/30/2023
A dining patron from US tried it and liked it. They liked the food.
- 2/13/2023
A dining patron from Chicago, IL tried it.
- 2/02/2023
A dining patron from US tried it.
- 1/14/2023
A diner from Chicago, IL tried it.
- 12/13/2022
A Catering food lover from Chicago, IL tried it.
- 11/02/2022
A dining patron from US tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
- 3/29/2022
A Catering chowhound from IL tried it, liked it, and rated it . They liked the food, liked the service, and liked the ambiance.
- 1/26/2022
A Catering chowhound from Chicago, IL tried it, liked it, and rated it . They didn't like the food and didn't like the service.
- Pros
- My fish sandwich was over cooked, my brother's shrimp was hard. Long wait for a disappointment.
YeyeLynvonne
Chicago, IL
October 4, 2013
Always a Crowd
Ok, I think it is the only one left. My Uncle loves it, yet the place is often so crowded that you cannot even squeeze in! I am not ‘hating’ just debating on whether or not they should expand the operation; more space for seating and standing.
Yeye Lynvonne
Cafe Yeye: Where Monday is the New Friday
WCSU iHeart radio
Dishes Tried:
FishWish
I love everything I get from Dock’s
Best Dishes at Dock's
View all dishesThese dishes from the Dock's menu are contributed by Menuism users directly, as part of a restaurant review, or as part of a photo upload.
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FishWish ()
- Tags
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Link to Dock's
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